Retail Sales Manager

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A Little Bit About Us:

The Vindis Group is seeking to appoint a Retail Sales Manager to join its team.

As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Company's heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success #exceptional people.

Customer Obsession is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace internal & external customer service excellence; and will apply this knowledge effectively and consistently - whether individually, or by supporting a team environment.

In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer three levels of Leadership Development Programmes, all of which are accredited by the Institute of the Motor Industry (IMI); a designated Training Centre, complete with comprehensive Internal Training Prospectus; and access to the Volkswagen Group UK's National Learning Centre.

How we support our #Exceptional People:

All team members are provided with access to the following:

• The Company will guarantee your bonus, pro rata, for the first 3 months of your employment.
• An Employee Car Scheme, following a qualifying period. This will provide you with an opportunity to love our brand products as much as we do and drive them at affordable prices.
• A Life Assurance policy, at no cost to yourself.
• 24/7 access to our Employee Assistance Programme. This is in conjunction with our #SpeakAware campaign, which focuses on employee wellbeing and positive mental health.
• Access to Cycle to Work Scheme.

Key Role Responsibilities:

As a Retail Sales Manager, you will be an integral member of the Management Team. Your key responsibilities will include:

• Being a champion of every customer interaction; ensuring that every sales enquiry is dealt with appropriately by your team, and in a manner that focusses on the Vindis Sales Experience.
• Effectively managing the resources at your disposal to achieve the required business objectives.
• all data available, to make swift, decisive and effective decisions to guide the team appropriately and deliver the most appropriate outcome within your business area.
• Maintaining a consultative and supporting working environment for employees within your business area.
• The successful candidate would be expected to commute between both our sites in Fakenham and Bury St Edmunds.

Prerequisites:

= Previous relevant experience required

= Previous motor industry experience required

= Good communication skills

= Customer facing experience required

= Good attention to detail

= Full UK driving licence required

This is an exciting opportunity for an individual that is seeking career development in an innovative and dynamic organisation.

We look forward to receiving your application and hope to be able to welcome you as a team member within the Vindis Group in the near future.