Retail Merchandising Manager

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Job Description

Key Responsibilities

Market and Métier Knowledge

• Analyse competitors trends / price positioning
• Monitor sales performance through both quantitative analyses and qualitative feedbacks
• Undertake detailed analyses to understand business opportunities and risks
• Build action plans in close collaboration with Retail, Training, Customer Service, Metiers and Europe Region to achieve ambitions
• Regular store visits and time spent instore (monthly ½ day instore on rotation)
• Work closely with Retail Merchandising Director to update sales forecasts

OTB and Buying Management

• Collaborate to the definition of OTB for stores in line within the strategy of the subsidiary and Europe and with the stock objectives set for the current year
• Monitor and control reorders in line with budgeted stock levels
• Propose a buying strategy and support physical stores in their freedom of buying to ensure a unique but coherent offer that will answer to their customers' needs and enhance the store identities, with a good balance between novelties and bestsellers (assortments, PSI, novelties)
• Place orders for the Ecommerce local platform, taking into account store offerings, with an omnichannel approach
• Continue to develop easy to use tools for Podium, Preview, Reorder and Push offers with control on delivery to come, level of stock and sales
• Update PSI and assortments when needed, proposing adjustments based on sales per store and Retail / Warehouse constraints
• Collaborate with the Demand and Supply Planner to define stock management on Reorder metiers within the subsidiary

Product Animation

• Check delivery/availability for launching of new products in all stores with the Demand and Supply Planner and collaborate with Training team, Visual Merchandiser, Ecommerce and Communications to ensure successful launches
• Work closely with Visual Merchandiser / E-VM to optimise products visibility and ensure products are given the right level of exposure in stores' display and in our windows
• Contribute to the definition of 360 animation plan with the Retail, Training, Ecommerce and Communications teams to provide focus (and fun!) for sales teams, and increase sales on targeted Métiers
• Optimise every opportunity to move stock throughout the business reducing the financial impact of depreciating goods

Métiers & Europe Community Partnership

• Be an active player of the community of Merchandising Managers in Europe
• Share, implement and adapt Europe strategy within your subsidiary and share all best practices from the UK
• Use the tools implemented by the European team and adapt them if necessary to benefit the stores
• Create synergies with the European team by relying on them for reporting and analytical support - avoid duplication and improve efficiency
• Work closely with the Métiers to implement their strategy locally and achieve growth ambitions
• Be the key liaison between the Stores and Métiers: share feedback and key information, transparency and effective communication with stores is essential
• Coordinate regular market visits with Métiers, in close collaboration with the Retail Director

Profile

• Ideally 7 years of Retail merchandise / planning experience within a retail environment
• Highly analytical with exceptional organisational, communication and presentation skills
• Commercially aware with a passion for our products
• Advance knowledge of Microsoft Office, particularly Microsoft Excel
• Be influential, structured and pedagogic in their approach
• Detailed in their analyses but synthetic and action-focused when sharing with others
• Team player, with great interpersonal skills

** Job responsibilities and functions are not limited to the above. We as Hermès employees must always ensure that all functions of our position are represented with the highest level of professionalism.