Retail Media Manager

BRAND: Starcom
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid

Company description

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025.

Overview

What will you be doing?

We're hiring a Retail Media Manager to help shape how some of the world's most recognisable brands show up and succeed across today's retail and commerce platforms. This role plays a meaningful part in turning media investment into measurable growth, working at the intersection of data, creativity and performance. You'll partner closely with clients and internal specialists to deliver smart, connected retail media strategies that make an impact. If you enjoy combining strategic thinking with hands-on delivery, this is an opportunity to grow your craft in a highly collaborative environment.

Responsibilities

• Owning the day-to-day delivery and optimisation of retail media campaigns across key retailer and commerce platforms.
• Translating client objectives into clear activation plans that drive performance and commercial outcomes.
• Building trusted relationships with clients through clear communication, thoughtful guidance and consistent delivery.
• Collaborating with media, data, tech and commerce specialists to create integrated, end-to-end solutions.
• Analysing campaign results and market trends to develop actionable insights and recommendations.
• Supporting account growth through proactive ideas, innovation and continuous improvement.
• Managing reporting, financial processes and partner engagement to ensure smooth, transparent delivery.

Qualifications

What are we looking for?

• Experience working in retail media, eCommerce or performance-led digital media environments.
• Confidence managing and optimising campaigns across major retail or marketplace platforms.
• A strong understanding of how data and insights inform media performance and decision-making.
• Clear, thoughtful communication skills with the ability to work with a range of stakeholders.
• A collaborative mindset and enjoyment of working as part of a connected, multi-disciplinary team.
• Curiosity and motivation to keep learning as the retail media landscape continues to evolve.
• Strong organisational skills, with comfort balancing multiple priorities at once.

Additional information

Starcom has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Planswe also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

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