Retail Media Manager

BRAND: Starcom
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid

Company description

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025.

Overview

What will you be doing?

We are hiring a Retail Media Manager to work on a high-profile global beauty client - a brand you'll instantly recognise and feel proud to have on your CV. This is a 12-month Fixed Term Contract, offering the chance to step into a flagship account and make a meaningful impact from day one. You'll sit at the heart of our commerce offering, combining smart activation, performance thinking and trusted client partnership. It's a role for someone who enjoys shaping outcomes, not just running campaigns.

Responsibilities

• Owning the day-to-day delivery and optimisation of retail media campaigns across key retailer platforms
• Building strong, trusted relationships with clients through clear communication and thoughtful account management
• Ensuring campaigns are accurate, effective and aligned to best practice through robust quality checks
• Shaping account growth through insight-led recommendations and clear innovation roadmaps
• Turning performance data and market trends into actionable insights that improve results
• Working closely with colleagues across media, data and strategy to deliver joined-up solutions
• Supporting and developing team members through collaboration, guidance and shared learning

Qualifications

What are we looking for?

• Hands-on experience managing retail media campaigns, ideally across Amazon Advertising and similar platforms
• A strong understanding of search, performance optimisation and how retail media drives commerce outcomes
• Confidence communicating with a range of stakeholders, both internally and with clients
• Experience supporting or leading others, with a collaborative and people-centred approach
• A strategic mindset, paired with the ability to translate ideas into practical action
• Comfort working with data to tell clear performance stories and inform decisions
• Curiosity, adaptability and a genuine interest in the evolving retail media landscape

Additional information

Starcom has fantastic benefits on offer to all of our employees, full details of which are shared when you join. This includes the classics like Pension, Life Assurance, Private Medical, as well as Reflection Days, Shared Parental Leave, and spans initiatives:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

At Starcom, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

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