Retail Media Director

BRAND: Zenith
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Management
Workplace Type: Hybrid

Company description

We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients' businesses.

Over the years, we have evolved our definition of ROI, as it has changed with the ever- complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media.

Yes, ROI is about delivering Return on Investment; but it's also about going beyond to deliver a

Return on Imagination and more integrated experiences that inspire Growth. Top-line growth

for our clients' businesses, growth for our people and growth for our culture.

Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading.

This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes.

It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients.

It means we adopt new data analytics and value optimisation techniques while building

relationships with some of the world's most exciting start-ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients.

At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon.

Overview

We are hiring a Retail Media Account Director to play a pivotal role on a major new client win and help shape the future of retail media at Publicis Commerce. This is an exciting opportunity to join a growing team at a key moment, leading high-profile programmes that deliver measurable commercial impact. You'll work with industry-leading partners, talented specialists and ambitious clients to create innovative commerce solutions that drive growth. If you're passionate about retail media and enjoy combining strategic thinking with strong client leadership, we'd love to hear from you.

Responsibilities

What you'll be doing:

• Lead the strategic direction and growth of a major client account, ensuring outstanding delivery and long-term success.
• Build trusted client relationships and act as a senior advisor on retail media and commerce strategy.
• Develop account growth plans and innovation roadmaps that unlock new opportunities and drive performance.
• Guide, support and develop a team of retail media specialists, creating an environment where people can thrive.
• Oversee campaign performance, identifying opportunities to optimise investment and improve results.
• Collaborate with cross-functional experts across media, commerce, data and technology to deliver integrated solutions.
• Build strong relationships with retail and platform partners to stay ahead of industry developments and emerging opportunities.

Qualifications

Skills we're looking for:

• Experience leading retail media, eCommerce or performance marketing programmes within an agency, retailer or brand environment.
• A strong understanding of retail media platforms and the wider commerce landscape.
• Confidence translating data and insights into clear strategic recommendations and commercial outcomes.
• Proven ability to manage and grow senior client relationships.
• Experience coaching, mentoring or leading others to achieve shared goals.
• Strong communication and presentation skills, with the ability to influence a variety of stakeholders.
• A curious, collaborative and solutions-focused approach, with a passion for continuous learning.

Additional information

Zenith International offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You'll also have access to a range of additional initiatives, including:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Zenith International , we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

#LI-OH1