Retail Media Account Manager

BRAND: Starcom
Job Function: Media Performance
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid

Company description

Publicis Commerce is our award winning Commerce and Retail Media specialist agency that works across Publicis Media and with Spark Foundry, Starcom and Zenith, combining the best commerce talent, tech, and partnerships to provide clients with state-of-the-art products and solutions that move their businesses forwards successfully in an extremely competitive space.

With a highly collaborative team of subject-matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the commerce landscape, from understanding their shoppers better to maximising retail media performance and preparing for future success.

We specialise in helping clients excel on the digital shelf, build data-driven relationships with retailers, and modernise organisational structures to drive long-term growth.

There has never been a more exciting time to join us! With winning awards to global clients, we continue to thrive and we have no plans on stopping!

Overview

We are looking for an ambitious and passionate Retail Media Manager to join us on none other than L'oreal!

Sat amongst a talented and supportive team within the L'oreal Commerce division, this is an excellent opportunity for a Senior Executive or Manager to join us and help shape the strategy and activations across Amazon and a host of retailers for one of the biggest cosmetics and beauty brands in the UK and worldwide! You'll have lots of room to learn and develop, get involved in social commerce (hello TikTok Shop) and most importantly, be taking a significant step in the right direction for your career!

Our Commerce division is friendly, fun, and super driven to continue changing the game and leading the charge across the ever evolving retail media and commerce industry, and we want you to be a part of it!

Responsibilities

• Reporting directly to the Account Director, as Retail Media Manager will play a pivotal role in overseeing and optimizing campaign activations for L'oreal across Amazon (AMS/DSP) and retailers like Boots using tools like Citrus and Criteo.
• You'll be involved in responding to briefs, making strategic suggestions, reporting, and presenting to the client.
• Developing and implementing retail strategies that aligns with the overall client business objectives.
• Foster strong relationships within agency, retailers, platform partner and client teams
• Establishing key performance indicators (KPIs) for retailers and incorporating these into strategic decisions that will help the client improve their performance.
• Working closely with internal data teams to understand customer preferences and behaviours, leveraging data insights to enhance the overall shopping experience

Qualifications

• Hands-on experience with Amazon Advertising (Sponsored Ads or DSP) OR other retailer-specific platforms like Citrus or Criteo
• Good understanding of search and Amazon Advertising strategy, with knowledge of other digital media channels, attribution models, conversion rate optimization, retail readiness, and consumer behaviour.
• Excellent communication and presentation skills, with the ability to manage internal and external stakeholders
• Experience in managing direct reports and fostering a collaborative team environment.

Additional information

Publicis Media Commerce has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

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