Retail Manager - Farm Shop

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About The Role

About Us: The Sidings part of Carriages Ltd, owned by allpay Ltd.

Situated in a beautifully refurbished train carriage, our farm shop is a unique destination for local produce enthusiasts. We pride ourselves on offering fresh, seasonal fruits, vegetables, herbs, and flowers from our own garden, alongside a curated selection of products from local producers. Our shop is more than just a place to purchase goods; it's a community hub where customers can visit our café, walk the vegetable gardens and relax in a tranquil environment.

Role Overview:

We are seeking a passionate and dynamic Retail Manager to lead our farm shop. This role is ideal for someone who has a deep appreciation for local produce, a creative eye for merchandising, and a strong entrepreneurial spirit. You will manage the shop as if it were your own business, ensuring it is beautifully presented, well-stocked, and offering an exceptional customer experience. You will work closely with the wider team at our café and restaurant and receive support from our central marketing, People Team, and finance teams.

Key Responsibilities:

• Oversee daily operation of the farm shop, ensuring smooth and efficient functioning.
• Manage stock levels, including ordering, receiving, and tracking inventory using our stock management system.
• Creatively dress and merchandise the shop to highlight seasonal produce and special promotions.
• Programme and maintain the till and other back-office systems, ensuring accurate and efficient transactions.
• Lead, motivate, and manage a small team of staff, including creating and managing staff rotas and training.
• Deliver fantastic customer service, engaging with customers in a friendly and positive manner and advising on product selection, including the origins and uses of various produce.
• Organise and execute tasting events to promote our products and engage the community.
• Actively seek out and build relationships with local producers to expand our product offerings, including collaboration with the cafe, restaurant, and central teams to develop promotions and cross-selling opportunities.
• Participate in the planning and maintenance of our garden, ensuring a steady supply of fresh produce whilst leveraging your knowledge of gardening and vegetable planting to advise customers and enhance our product offerings.

About You

This is a dream job for anyone who wants to run their own farm shop while benefiting from the corporate support of a professional and established team. You will have the opportunity to shape the future of our farm shop, bring new ideas to life, and make a tangible impact on the local community.

The ideal candidate will required the following:

• Strong passions for local produce, sustainability and community engagement.
• Experience in retail management, preferably within the food or farm shop sector.
• Proficient in stock management systems and back-office operations.
• Ability to programme and manage tills and POS systems.
• Creative eye for visual merchandising and shop presentation.
• Knowledge of gardening, vegetable planting, and seasonal produce is highly desirable.
• Proven leadership skills with the ability to manage and motivate a team.
• Outstanding customer service skills with a warm and positive personality.
• Entrepreneurial mindset with a drive to grow the business.
• Willingness to work weekends and attend local food fairs and events.

About Us

People are at the heart of allpay and we reward our employee with a competitive benefits package which includes, a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering.

We work with some great recruitment agencies. We do not choose to partner with everyone. Explicit consent or confirmation must be received from our HR department before we accept CV's. Contractual terms and specific campaigns must have been signed and agreed before you are considered a partner. We never accept unsolicited CV's, EVER! Even from our trusted partners. We consider it "spoiling," which does not endear you to us. By sending us unsolicited CV's we deem these a free gift. If we choose to engage these candidates directly we will not pay you any fees. You will be deemed to have accepted this zero fee by providing unsolicited or spoiled candidates.

We are a company committed to Equal Opportunities.

All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.