Retail Manager

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Job Introduction

Retail Manager- RAF Waddington

• £30340 per annum
• 37.5 hours per week
• 5 days over 7

Responsibilities will include:

• To promote a safety culture and ensure your team are aware
• To ensure the Retail team are engaged and managed effectively to achieve their performance targets and the ESS Way Management promises are delivered
• To ensure the Compass Service Framework policies, procedures and controlled documents are up to date and implemented correctly in your area including HSE & One Best Way service procedures
• To ensure stock levels, promotions, waste, and merchandising are managed
• To manage the retail labour, equipment & resources budget
• Complete HR procedures for the team
• To manage and maintain all planograms in line with company procedures
• To complete rotas & timesheets (Ourtime) ensuring labour is scheduled to maximise sales opportunities
• Complete Mid Term and End of Year Reviews with Retail Staff
• Attending weekly Huddle and weekly Team Chats with all Retail Staff
• To manage the team in line with company procedures
• To conduct customer journeys and quality audits
• To ensure all banking & daily safe reconciliations are completed in line with company procedures and be responsible for the care & security of all company & client property, cash, stock & equipment within the retail area
• To role model the ESS Way behaviours at all times
• To ensure all company, client & legal requirements, processes, and procedures are implemented effectively

Person Specification

• An enthusiastic individual with a passion for working in a retail environment

• An outstanding communicator, able to liaise confidently with customers & clients and lead, engage & develop team members
• A minimum of 12 months experience managing a busy store-based retail environment
• Knowledge & experience of driving profitable sales growth
• IT literate
• Good numeracy skills with the ability to analyse & interpret data e.g., sales data
• Able to work flexibly in line with business requirements including attending off site meetings

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes

About Us

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2207/95075001/52667838/BU

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!