Retail and Customer Planning Assistant

Job Description

Contract: Permanent, Full-time
Location: Nottingham (Support Office)
Closing date: 31/03/26
Recruitment Partner: Daniel White, Daniel.White1@boots.com

At Boots, we're dedicated to building a brilliant environment for our people, empowering them to make a difference for our customers and colleagues every day. As a Retail Operations Specialist in our Central Operations team, you'll play a vital role in delivering care, confidence, and connection across communities in the UK and Ireland.

What You'll Be Doing

In this role, you will be part of a dynamic team that thrives on collaboration and innovation. You will report to [insert manager's name] and may have direct reports. Your contributions will help shape the future of retail operations at Boots.

Key Responsibilities

• Oversee daily retail operations to ensure efficiency and effectiveness.
• Collaborate with cross-functional teams to implement operational strategies.
• Analyse performance metrics to drive continuous improvement.
• Support the development and training of team members.
• Foster a culture of inclusion and respect within the team.

What You'll Need to Have (Our Must-Haves)

• Proven experience in retail operations or a similar role.
• Strong analytical skills with a focus on performance improvement.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced environment.
• A proactive approach to problem-solving and decision-making.

It Would Be Great If You Also Have

• Experience in team leadership or management.
• Familiarity with retail technology and systems.
• A passion for customer service and community engagement.

Where Your Brilliance Can Take You

At Boots, we believe in your potential. With our commitment to your development, you'll have opportunities to grow your career and make a lasting impact in the retail sector.

Rewards Designed for You

• Boots Retirement Savings Plan (up to 12% company contribution)
• Generous employee discounts for you and a family member
• Enhanced maternity/paternity/adoption leave pay
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only.

A Bit About Us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people.

What's Next?

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. We are open to discussing part-time and job share options. If you require additional support during the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

We hope to hear from you soon. Be brilliant with Boots!