Retail Account Manager I

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Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 34+ countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world's leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about careers at InComm Payments here: www.incomm.com or connect with us on Twitter, Facebook, LinkedIn, or Our Blog.

About This Opportunity

Reporting to the Commercial Development Director, the Senior Account Manager - B2B Gift Cards, will be responsible for the overall management of the B2B Gift Card Programme for one of the UK's leading Grocers. You will also manage the overall performance of our product offerings with the leader Grocer, including P&L and ensuring that targets set for sales, margin, customer retention and new product launches are successfully achieved. Our ideal candidate will have experience building strong, high-level relationships, both internally (InComm and within the Grocers team) and externally with Customers Distribution Partners and B2B agencies. We are also looking for top talent who has experience identifying and delivering new supply and distribution opportunities, building commercially focused proposals, delivering pitch presentations to high level executives, managing RFP/RFI submissions.

This is a fully remote position located within the U.K

Responsibilities

• Dedicated Point of contact for the B2B Gift Card Programme for both internal and external communication
• Proactively drive the growth of existing customers through best in class category management, promotional planning and formal account management
• Managing and reviewing the account P&L's and developing plans to improve profitability in order to achieve agreed targets
• Create and execute a 3 year growth plan for the B2B Gift Card Programme.
• Identify, target and proactively support the Sales Manager - B2B Gift Cards with securing potential new customers in existing and new distribution verticals, and build a robust new business pipeline to achieve new business revenue, margins and distribution targets
• Create RFP/RFI submissions for new business opportunities and delivery proposals to external contacts at all levels
• Build Commercial models for all proposed deals, interacting with Commercial Development Director and head of international Finance as and when required
• Interaction with all key international resource functions to manage projects through from end to end and ensure projects/launches are delivered on the agreed time-lines
• Produce and Manage the communication of the weekly/Monthly/Quarterly reporting cycle
• Create annual marketing plans to support the business objectives in conjunction with the Marketing manager create annual marketing plans to support the business objectives and provide thorough post activity evaluation reports
• Constantly strive to improve process and efficiencies in conjunction with your line management including implementation of new technologies to support the role/department

Qualifications

• 5 Years' Proven experience in the management of retail Gift Card Programmes
• Commercially astute and strategic thinker
• Experience in People Management
• Self-motivated team player
• Ability to build relationships with Partners, Customers and Colleagues to achieve the Business Goals
• Ability to communicate and negotiate at all levels
• Ability to present internally and externally with impact
• Ability to Multitask and prioritise tasks in line with set goals and deadlines
• Highly proficient with Microsoft products
• Excellent presentation and commercial modelling skills
• Highly organized with acute attention to detail, exceptional business skills and ability to manage several projects & tasks simultaneously
• Proven track record of assessing, implementing & refining account plans
• Willingness to take ownership and ability to drive projects from end to end
• Ability to work equally well independently or part of a team
• Ability to travel in the UK as and when required

InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran's status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program-Tier II