Restaurant Manager, Pre-Opening - The St. Regis London

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Job Description

About the Hotel

Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite' - a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.

The Opportunity

We are seeking a passionate and guest centric Restaurant Manager to join The St. Regis team. This is a hands-on leadership role for a hospitality professional who thrives in a fast-paced luxury environment and is committed to delivering exceptional guest experiences. You will lead service teams, uphold brand standards, and ensure every moment reflects the elegance and excellence of The St. Regis London.

Key Responsibilities

• Deliver service that exceeds guest expectations and drives loyalty
• Empower staff to provide anticipatory and personalized service
• Act as a role model for guest relations and hospitality excellence
• Handle guest complaints with professionalism and resolve issues promptly
• Engage with guests during service to gather feedback and enhance satisfaction
• Recognize and uphold quality in product presentation and guest experience
• Oversee financial aspects including purchasing and invoice processing
• Ensure compliance with food handling, sanitation, and liquor laws
• Maintain open communication and establish clear expectations

What We're Looking For

• 5+ years of management experience in luxury hospitality environment
• Strong leadership and team-building skills
• Excellent communication and guest service abilities
• Knowledge of UK food safety and liquor laws
• Ability to multitask and thrive in a high-demand luxury setting

Why Join Us

• Be part of a historic opening and a globally renowned luxury brand
• Lead a flagship team in one of London's most iconic locations
• Enjoy competitive compensation, benefits, and career development opportunities
• Shape the future of luxury hospitality in the UK

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.