Restaurant General Manager
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We are seeking a driven Restaurant General Manager to join the Claridge's Restaurant team at Claridge's.
Set in the heart of Mayfair, Claridge's is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge's has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridge's. The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as "annexe to Buckingham Palace". Claridge's has a famous all-day dining and Afternoon Tea restaurant the 'Foyer & Reading Room', L'Epicerie that offers a culinary theatre of the kitchen, and three bars: Claridge's Bar, the intimate Fumoir and effortlessly elegant Painter's Room.
Claridge's Restaurant x Dante
Currently within Claridge's Restaurant, the soul of New York crosses the Atlantic as Dante brings its iconic cocktail culture to the timeless elegance of Claridge's. From the heartbeat of Greenwich Village to the heart of Mayfair, two legends come together in a celebration of delicious cocktails, seasonal produce, and hospitality.
As Restaurant General Manager you will be responsible for:
- The leadership and day to day operation of Claridge's Restaurant in line with Claridge's standards, policies, procedures and objectives.
- To have a strong presence in the dining room during operating hours in order to support the team and connect with guests.
- To ensure that revenue and expenses are in line with budgeted guidelines and, working closely with the Head Chef to oversee menu planning.
- To lead and train the restaurant team ensuring colleague development and team success
- Creating strong connections with guests, suring they have a reason to return
Successful candidates for our Restaurant General Manager opportunity will:
- Be motivated and highly organised and preferably have previous experience within a similar role.
- Be a confident and well spoken communicator.
- Have the leadership skills and ability to lead a front of house team of 38 colleagues
- Demonstrate genuine dedication to Claridge's and show a commitment to consistent quality in our product and service.
- Have previous experience in a restaurant management role and will have worked in a similar role within a luxury hotel environment, working with a large team.
- Have exceptional knowledge of quality food, wines and spirits
This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.
Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:
Financial Stability
- Excellent salary package.
- Family Friendly company policies including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme*.
Health and Wellbeing Support
- Subsidised monthly Podiatrist and Masseuse treatments.
- Flu vaccination vouchers*.
- Eye test vouchers and contributions towards glasses*.
- 24-hour colleague assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.
Recognition and Career Development
- Referral Scheme 'Introduce a Star' where you can earn up to £1,500*.
- Instant colleague recognition and award programme with generous prizes.
- Colleague of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In-house training and development team with a strong focus on career progression and personal growth.
- Long service awards.
Memorable experiences
- Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
- Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
- 50% Food and Beverage discount* across Maybourne.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.)
- Wedding and Baby gifts.
- Retirement functions.
*Terms and conditions apply to all benefits.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.