Resource Team Manager

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Job summary

An exciting opportunity has arisen to play a key role in supporting operational delivery for EMAS in the Leicester, Leicestershire and Rutland division.

The Resource Team Manager is primarily responsible for supporting service delivery at EMAS by leading the resourcing team to provide an effective and safe level of resourcing output. This key role ensures that EMAS are able to meet both national and local Key Performance Indicators, through the effective, efficient and timely provision of information and analysis concerning divisional resources.

The post holder is accountable to the Divisional Senior Manager for Planning for the delivery of the service by providing expert knowledge, skill and leadership in the specialty area of resource administration and coordination.

Main duties of the job

The post holder will ensure effective leadership is provided to the resourcing team to meet the needs and objectives of EMAS specifically relating to resourcing and resource planning.

They will act as key liaison within the local division, providing expert knowledge, skill and support to EMAS leadership, staff and enabling services.

The post holder will be required to work regularly without supervision makinguse of specialist rota management software to develop reports and documents.

The post holder will ensure that effective two-way communication is establishedwith various departments and managers in relation to resource indicators which will impact on operational cover, e.g. sickness, annual leave, vacancies, training, shifting demand and changes to the workforce profile/plan.

About us

The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures and practices of the Trust, which may be amended from time to time.

Patient Safety is a key priority for the Trust. It is your responsibility to ensure that you are fully compliant with EMAS policies and procedures in respect of patient safety, for example Risk Management, Infection Prevention and Control, Safeguarding children and vulnerable adults.

This job description is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement.

Job description

Job responsibilities

Specifically, the core responsibilities of the Resource Team Manager role are:

• Day to day management compassionate leadership of a team of Resource Centre Coordinators ensuring high levels of performance and contribution throughout

• The post holder will be responsible for the monitoring of and will take action to ensure Resource Centre compliance to the Service Protocols and Procedures.

• To contribute to the delivery of optimum operational performance by ensuring maximum productivity, efficiency and performance of the Trusts resourcing function.

• To report an overview of projected operational performance using Unit Hour Utilisation.

• To proactively support the Heads of Operations, Divisional Senior Managers, Station Managers, Tactical Commanders, Divisional Senior Clinical Leads, Control Managers and Enabling Services in resource co-ordination, administration and function, including the provision and management of training in the use of resource IT systems and ensuring the correct level of security access

• To ensure that production of core rotas and all information held on resource data systems are accurate and conform to Working Time Directives and Data Protection Act requirements.

• To maintain best practice and standardised procedures in the use of resource data systems.

Job description
Job responsibilities

Specifically, the core responsibilities of the Resource Team Manager role are:

• Day to day management compassionate leadership of a team of Resource Centre Coordinators ensuring high levels of performance and contribution throughout

• The post holder will be responsible for the monitoring of and will take action to ensure Resource Centre compliance to the Service Protocols and Procedures.

• To contribute to the delivery of optimum operational performance by ensuring maximum productivity, efficiency and performance of the Trusts resourcing function.

• To report an overview of projected operational performance using Unit Hour Utilisation.

• To proactively support the Heads of Operations, Divisional Senior Managers, Station Managers, Tactical Commanders, Divisional Senior Clinical Leads, Control Managers and Enabling Services in resource co-ordination, administration and function, including the provision and management of training in the use of resource IT systems and ensuring the correct level of security access

• To ensure that production of core rotas and all information held on resource data systems are accurate and conform to Working Time Directives and Data Protection Act requirements.

• To maintain best practice and standardised procedures in the use of resource data systems.

Person Specification

Shortlisting

Essential

• Educated to Degree Level or equivalent.
• 3 years experience of people management issues in relation to managing attendance, performance and conduct.
• Experience of managing the delivery of training to others
• Experience of information systems maintenance.
• Able to make informed decisions and judgements involving a range of facts or situations requiring analysis or comparison of a range of options.

Desirable

• Use of GRS or similar time & attendance management software

Person Specification
Shortlisting

Essential

• Educated to Degree Level or equivalent.
• 3 years experience of people management issues in relation to managing attendance, performance and conduct.
• Experience of managing the delivery of training to others
• Experience of information systems maintenance.
• Able to make informed decisions and judgements involving a range of facts or situations requiring analysis or comparison of a range of options.

Desirable

• Use of GRS or similar time & attendance management software

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

East Midlands Ambulance Service NHS Trust
Address

Leicestershire Fire and Rescue Headquarter

Birstall

LE4 3BU

Employer's website