Resource Director

BRAND: Publicis Media
Job Function: Operations
Location: London, United Kingdom
Experience Level: Specialist
Workplace Type: Hybrid

Company description

Publicis Connected Media UK is a fully end-to-end offering that unites media, commerce, CXM, social and data to deliver connected consumer experiences and drive exceptional business outcomes for our clients.

Powered by Publicis Connected Identity, the UK's richest people-based data set built on real behaviours, it helps major brands move beyond siloed marketing and make more confident decisions in fast-changing conditions. Those insights truly differentiate our AI and agentic solutions to predict impact, create messaging and reach the right people.

The more than 3500-strong team spans Starcom, Zenith, Spark Foundry, Digitas, Performics, PMX, Epsilon, Lotame, Publicis Commerce and Influential. Publicis Connected Media is part of Publicis Groupe.

Overview

We are hiring a Resourcing Director to help build something from the ground up. This is a rare opportunity to shape a brand-new resourcing function, define what great looks like and create sustainable ways of working that genuinely support people and performance.

You'll sit at the heart of the business, trusted by senior leaders, with the space and mandate to influence decisions that matter. If you enjoy turning complexity into clarity and want your work to leave a lasting imprint, this role is designed for you.

Responsibilities

What you'll be doing

• Setting the benchmark for how resourcing, capacity and utilisation are managed across the agency, establishing clear, fair and sustainable practices
• Translating business demand into practical resourcing plans that balance client delivery, commercial outcomes and people wellbeing
• Partnering closely with agency leadership to surface risks early and guide confident, informed decision-making
• Shaping how onshore and offshore capability is used, ensuring the right mix for quality, cost and long-term sustainability
• Bringing clarity to utilisation and capacity data, turning insight into action rather than reporting for reporting's sake
• Influencing hiring and resourcing decisions so growth is intentional, justified and aligned to real demand
• Acting as a calm, credible voice in moments of pressure, helping teams navigate change with fairness and transparency

Qualifications

Skills we're looking for

• Experience in resourcing, workforce or capacity planning within a complex, multi-stakeholder environment
• Confidence working with data and commercial information, and using it to guide practical outcomes
• Strong relationship-building skills, with the ability to earn trust and influence at senior levels
• Sound judgement when balancing business needs with sustainable workloads and career progression
• Comfort operating in ambiguity and building structure where it doesn't yet exist
• A thoughtful, people-centred approach combined with commercial awareness
• High levels of discretion and integrity when handling sensitive information

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Additional information

Publicis Media offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You'll also have access to a range of additional initiatives, including:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Publicis Media , we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.