Resilience Operational Centre Manager

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Company Description

Risk Management

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

We are looking for a Resilience Operational Centre Manager in our Risk Management function, to report into the Operational Resilience Senior Manager.This role is crucial as you will ensure compliance with resiliency policies and standards, enhancing our ability to manage crises and maintain operational continuity. By providing 2nd line of defence oversight and support, it helps drive high-quality practices aligned with current standards and regulatory requirements.

Work that Matters - What You'll Do

• Support UK&I regions and Global Functions as a subject matter expert in Technology Resilience/Recovery or Operational Resilience.
• Assist 1st line of defence teams in establishing technology and operational resilience.
• Participate in regional crisis management incidents and collaborating with other Resilience Operation Centres (ROCs) for 24/7 coverage.
• Deliver important resilience activities such as plan creation/reviews, business continuity exercises, and audits.
• Supporting the Global Watchtower process to understand new resilience regulations and threats.

Qualifications

• Experience in Resilience disciplines (Business, Operational, Cyber and Tech)
• Focus on details, accurate, and well-organised
• Strong stakeholder engagement
• Understanding of the Resilience Regulatory Landscape
• Ability to provide clear and concise communications to a variety of stakeholders.

Additional Information

Benefits package includes:

• Hybrid working
• Great compensation package
• Core benefits include pension, Bupa healthcare, sharesave scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Internal Grade: D/EB8

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