Reservations and Events Manager
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Description
Job Title: Head of Reservations and Events
Our client is an iconic independent restaurant that offers exquisite food within two very successful venues. The group is well-established in London and is planning to expand its portfolio in the coming years. The successful Head of Reservations and Events can expect to be part of a very stable and successful operation!
Head of Reservations and Events Benefits:
- Monday to Friday shift patterns.
- A competitive starting package of £45,000 per annum.
- Bonus related incentives payable twice per annum.
- Based in Victoria - easy commute from most areas in London.
- Very stable team and operation.
Head of Reservations and Events Responsibilities:
- Responsible for the reservations and events team.
- To help answering telephone enquiries.
- Delegating staff Rota's.
- Ensuring the team are motivated and organised.
- Managing all third-party enquiries.
- Management of reports for reservations and events.
- Responsible for the groups Private Dining & Membership Manager.
- Development of sales revenue both pro/reactive.
Head of Reservations and Event Requirements:
- A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.
- Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.
- An enthusiastic team player with a guest focused approach and excellent attention to detail.
- A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.
- Have a pro-active role in recruiting new members for the restaurant.
- Assist with hosting Events when required