Research Operations Manager, Amazon Studios
DESCRIPTION
Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is one of the leading digital video services on the Internet today, and we're just getting started changing the way millions of people around the world enjoy content. Now available in more than 240 countries and territories, Prime Video offers customers the broadest selection of any on-demand video service, including our critically-acclaimed Amazon Originals Series such as the multi-award-winning The Marvelous Mrs. Maisel, Tom Clancy's Jack Ryan, The Boys; UK-produced hit Amazon Original series like Good Omens, The Grand Tour, All or Nothing: Manchester City and forthcoming series The Lord of The Rings; exclusive TV shows like Star Trek: Picard, American Gods and Vikings; and movies like Late Night and Get Duked, plus live sport including ATP and WTA Tour and US Open Tennis and Premier League football.
Amazon Studios is the movies and television development and production arm of Amazon. It is our role to produce original content and license studio programs worldwide in exclusive service of Amazon's Prime Video customers. We need your passion, innovative ideas, and creativity to help take us to new heights.
Amazon Studios Global Research Operations is looking for a Research Operations Manager, EU to support our consumer insights growth.
Key job responsibilities
• Support programming, QA, sampling and deployment tasks for surveys across multiple locales and languages
• Partner with Research Managers and Operations managers across global panels to support translations tasks and processes
• Dive Deep: develop a deep understanding of our partners research needs and create impactful testing strategies
• Customer Obsession - Drive excellence in customer engagement and retention policies
About the team
The Amazon Studios Global Research Operations team:
• Develops secure, online survey testing strategies across 14 international panels
• Leads recruitment and customer engagement initiatives to retain high response rates
• Drives customer obsessed solutions to custom testing strategies
• Develops visual reporting tools used by cross-team stakeholders
• Partners across multiple teams to deep dive into customer data
BASIC QUALIFICATIONS
- Experience in professional non-internship marketing
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience building and optimizing multiple, simultaneous marketing campaigns
- Experience managing or working within cross-functional marketing and creative teams
PREFERRED QUALIFICATIONS
- Experience in multi-territory campaign management
- Experience in digital marketing and content production timelines and process
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.