Research Manager - Observer (Quantitative)

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Job Description

Role overview

Where questionnaire design expertise, multi-market management, data understanding & data delivery are fundamentals, Observer provides unparalleled expertise with a clear focus on providing a true partnership for clients who require high level research support and seamless delivery. We work with clients across all industry sectors who typically conduct their own analysis. They rely on us to create and lead on winning programmes, to produce results in a clear, accessible format and to support them as they interpret the findings.

What will I be doing?

• Actively developing opportunities with existing clients, anticipating their business needs and making effective use of Ipsos tools and techniques where appropriate
• Effectively leading on strategic or complex project management, and support on strategic account management
• Challenging briefs, applying lateral thinking and a fresh perspective to deliver compelling proposals, leading on all aspects of the proposal/pitch process
• Leading client briefings / set-up meetings, advising on appropriate data collection methodologies to best meet objectives while pursuing best practices
• Offering exceptional questionnaire design based on a client's brief or outline, challenging where necessary to ensure objectives are met
• Negotiating and navigating clients and projects in a fast-paced environment.
• Taking responsibility and accountability for overall quality of projects, overseeing all aspects of the project lifecycle, from initial set-up and design of sample plans, to liaising and negotiating with internal and external fieldwork suppliers and creating analysis plans to deliver the final data
• Contributing extensively to client debriefs and project evaluations
• Identifying and monitoring profitability, demonstrating a clear understanding of spending and seeking efficiencies

What do I need to bring with me?

• A proven ability to build strong relationships with clients, with a commitment to excellent client service
• Strong commercial drive, with the ability to demonstrate business acumen and leadership
• Exhibit meticulous attention to detail and a commitment to maintaining consistency and accuracy.
• Excellent communication skills with the ability to tailor message and tone to suit the individual audience.
• Strong technical skills, with proficiency in Word, Excel and PowerPoint, SPSS/Survey Reporter
• Exceptional questionnaire design expertise
• Experience of complex sampling and weighting approaches
• Experience of summarising research findings
• Excellent hands-on project management skills, with experience of running complex multi-mode international projects
• Excellent time management and organisational skills, with the ability to work well under pressure and effectively manage multiple projects simultaneously
• Excellent people management skills, including the ability to coach and motivate others and to work with a variety of people in a team setting
• Be a positive thinker with a can-do, solutions-focused attitude.

What is in it for me?

Ipsos UK offer an attractive basic salary and a rewards package including 25 days annual leave, a pension scheme and a great range of flexible benefits to suit your personal needs. For roles at Research Manager level and above we also offer private healthcare.

In addition to this we have a fantastic Learning & Development offer delivered through a mix of face to face, online or on-demand; you can read more by clicking here.
We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.

Ipsos is committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We also recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients.

About Us

Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we're proud to share we've received our Great Place to Work Certification in 2022 & 2023!

About the Team

Observer offers fast and on-demand access to real consumers, citizens and business across all markets and modes. With a flexible service model, we provide a high-end 24/7 DIY platform for clients to build their own surveys as well as assisted service for those who prefer to work directly with a researcher. We are specialized in survey management, data collection and data delivery, well suited to clients that don't need analysis and recommendations, but still require execution delivered in a format that helps them run analysis quickly and accurately with data they can trust.