Research Manager (Maternity Cover)

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This is a pivotal role within The Telegraph's Research team, dedicated to championing the voice of the reader and embedding customer-first thinking across the organisation. By delivering deep reader, market, and competitor insight, the role ensures that editorial, subscriptions, product, and strategy teams are equipped with the understanding needed to make informed, audience-focused decisions.

Acting as both a leader and an ambassador, this role not only manages and develops a team of skilled researchers but also plays a central part in shaping how insight is harnessed, communicated, and embedded to drive growth, innovation, and strategic advantage across the business.

Key Responsibilities

• Provide reader, market and competitor research to support the editorial, subscriptions, product and strategy departments
• Manage a team of two Senior Research Executives
• Deliver and manage regular reporting to the business
• Ensure research projects across the team are scoped and briefed effectively - framing objectives to ensure that any primary research undertaken is aligned with business needs; clearly defining the deliverables and individual project responsibilities
• Effectively manage external partners and agencies to ensure successful delivery of business requirements
• Analyse and integrate information from disparate sources (internally and externally), translating research findings and competitor intel into robust, clear, actionable insights and strategic recommendations
• Help define growth opportunities, ensuring key reader learnings are synthesised from all sources and shared across the organisation in a way that inspires action and unlocks internal expertise for the wider organisation
• Act as an ambassador for Reader Research, building key internal relationships to help raise the profile of the team so that it is known, supported and valued by the organisation
• Identify potential gaps in insight and make recommendations on how they can be filled

Requirements

• Considerable experience in both qualitative and quantitative research, with significant experience running market and customer research projects end to end

• Able to juggle numerous projects at once, prioritising and delegating where necessary
• A naturally inquisitive and approachable researcher with a passion for understanding people and what drives them
• Strong communicator and storyteller

Benefits

The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance.

Training and development

With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career.

Our commitment to inclusion

At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.

To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.