Research & Insight Manager

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Job Description

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, Leicestershire, LE3 8RA

Worker Category: Hybrid

Salary: £41,208 to £45,054 per annum (pending pay review - pro rata for part time)

Working Hours: 37 Hours

Contract Type: Permanent

Closing Date: 15/09/2024

Interview Date(s): From w/c 30th September 2024

About the Role

This is an exciting opportunity to work in the busy and innovative Business Intelligence Service of Leicestershire County Council. We are now recruiting to a permanent Research & Insight Manager post to support consultation and engagement across the council.

Your work will involve liaising with managers in departments wishing to carry out consultation and engagement exercises. You will gather requirements, design the activity (in collaboration with colleagues in the corporate Policy and Communications Teams), work with other Business Intelligence colleagues to prepare materials (including surveys) and produce high-quality analytical reports, dashboards and presentations for a variety of audiences.

About You

We are looking for an enthusiastic individual, educated to degree level or with equivalent skills, with experience of managing work in a busy business intelligence or consultation/communications environment. Experience of consultation and engagement in the public sector and the legal requirements for consultation would be an advantage.

You will have excellent IT skills and proven ability to learn new packages as well as knowledge of specialist software that underpins the team's work areas. Knowledge of SNAP survey software and Tableau (or similar survey and visualisation packages) and also others such as SPSS, R, and Excel (or equivalent) would be an advantage.

As well as excellent technical skills, you will have good project management, presentation, written and verbal communication skills, including the ability to write concise and meaningful reports and provide an interpretation of research findings. You will be highly skilled at questionnaire design and have a good understanding of the application of best practice quantitative and qualitative research techniques.

To apply for this post, you must have:

• Educated to degree (or equivalent) level in a relevant subject or equivalent skills, plus appropriate demonstrable experience
• Managing research and insight activity, projects and people in a complex environment, such as local government and/or with a range of stakeholders
• Analysing and negotiating customer requirements and interpreting these to provide research and insight solutions
• Advising senior managers, colleagues, Members and partners on research and insight issues
• A high degree of numeracy and data literacy with experience of presenting data and information using a variety of IT packages
• Preparing high quality reports and delivering presentations for a variety of corporate, partnership and community audiences
• Highly skilled at questionnaire design and have a good understanding of the application of best practice quantitative and qualitative research techniques.

You must also have an understanding of, and commitment to, equality, diversity and inclusion.

In addition, we also expect you to share our commitment to our values.

Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working?

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.

For more information or an informal discussion, please contact:

Jo Miller, Tel: 0116 3057341 Email: jo.miller@leics.gov.uk or

Stewart Smith, Email: stewart.smith@leics.gov.uk

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click on 'Apply Now'. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.freshdesk.com/support/home.

By applying for this post, you agree to our Terms and Conditions.

About Us

About Leicestershire County Council

Leicestershire County Council is a Stonewall Top 100, Disability Confident, Menopause Friendly, Mindful Employer, Fostering Friendly, Forces Friendly, and Cycle Friendly organisation. In August 2021, we also signed up to the Race at Work Charter. We are strongly committed to promoting equality and opportunity, championing employee wellbeing and investing in staff training and development.

Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire.

For further information on what it's like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us