Research & Data Services Manager

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Description & Requirements

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity, and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 13 years. We believe that diversity, inclusion, and collaboration are key to building extraordinary teams. We hire people with exceptional talents, abilities, and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor, and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ, and parents.

WHO YOU'LL WORK WITH

Research and Data Services (RDS) is a team of information professionals who specialize in secondary research and work alongside Bain's consulting teams to provide high quality results for our clients, some of the most successful and pioneering businesses in the world.

Based in our London office, you will work in a hybrid environment as part of a multi-cultural team of 18 people, supporting our case teams in London, the Nordics, and Brussels. You will be reporting to a Senior Manager located in London, and work closely with the broader EMEA RDS team to share capacity, best practice, and expertise.

WHAT YOU'LL DO

As a Manager, RDS, you will provide desktop research to consulting staff and practice areas using traditional and alternative electronic resources. You will work closely with multiple case teams to assist in research planning, training, information gathering and delivery, and research documentation. A full onboarding program will be tailored for you.

You will work on a broad range of commercial, multi-industry and economic topics, to build your knowledge across Bain's core practice areas, before specializing in Financial Services (FS). Once established in the role, you will also be responsible for a small team of researchers.

Working as part of the EMEA FS team, you will develop expert level knowledge in that sector through coaching, training, and collaboration with the Practice team and colleagues across EMEA. You will also participate in ongoing product and service evaluations, and resource development activities, including their implementation.

The successful candidate will be a team player who enjoys learning opportunities and new challenges and thrives in a fast-paced environment. They should demonstrate a tech-savvy attitude and be able to adapt to a rapidly evolving technological role, with an interest in the use of GenAI for research.

ABOUT YOU

• Degree in Business or Economics or Information Science from an accredited university, or equivalent higher education degree
• Managerial experience in business information research in a consulting, financial services, accounting, or equivalent firm
• Experience and knowledge of the Financial Services sector
• Experience with core and sector specific research tools, such as Factiva, LSEG, GlobalData, and S&P
• Experience of leading a small team in a fast-paced environment
• Can-do attitude, a proactive approach and a strong desire to learn new skills
• Analytical mindset, problem-solving skills and attention to detail
• Ability to work under pressure whilst maintaining a professional, customer-focused attitude
• Ability to communicate effectively (written and verbal) with senior business executives and team colleagues across the region