Account Manager

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The Role:

Account Manager for an integrated marketing agency for global b2b tech brands!

Location:

Work wherever works best for you. We offer a fully remote/hybrid work model, meaning you have complete flexibility to work from home or in one of our vibrant offices in London and Leeds.

The Opportunity:

Join a fast-growing B2B tech agency with big ambitions and real momentum. Work with innovative and world-leading brands to deliver integrated campaigns that create amazing opportunities and drive growth across the globe.

We're seeking an Account Manager ready to take the wheel and achieve greatness. There's no ceiling - you'll be afforded the space to 'own' your accounts and campaigns, and be given all the support you need to achieve incredible things.

The perfect platform to make a real difference to global B2B tech clients, to the wider Consultancy team, and to the overall agency performance.

You:

• You think bigger. You don't let someone else's imagination or fear hold you back.
• You stay connected. It's about relationships with colleagues and clients, always keeping your finger on the pulse.
• You own it. You are the absolute boss of your own job, brief, account, project, idea, meeting - you name it, you own it.
• You keep it real. You are up-front, open and honest.
• You bring solutions and positivity to everything that comes your way. Your growth mindset means you embrace new opportunities and tackle every challenge head-on.
• Your track record speaks for itself. You can talk the talk and (more importantly), walk the walk. You're highly credible, commercially-minded, and have the proven ability to make things happen.
• You can think things through, decide the best approach, and communicate your vision - then set about driving campaigns through to completion.
• Clients trust you, creatives believe in your briefs, you're all over all-things digital, and your team respect and want to learn from you.
• You're energetic and innovative - inspiring those around you.
• A great communicator - engaging, articulate, passionate.
• And last but not least, you are genuinely a positive person to have around!

The Role:

• To act as an effective bridge between their clients and our internal teams
• To manage their client relationships, ensuring their client's needs are always met
• To effectively communicate, problem-solve and respond to requests in a timely manner in order to drive projects to completion
• Effective management of their client relationships to ensure an outstanding client experience
• Instrumental in the delivery of high quality work which meets the client's needs
• Taking client briefs and writing concise creative, development and artwork briefs
• Ensuring that project deadlines are met, communicating and seeking approval of any changes to these
• Developing a greater understanding of the client's business, including staying abreast of competitor activity
• Following agency processes and updating agency systems (e.g. Jira, Scoro) based on project status
• Support with proposals based on an understanding of their client's business needs and requirements
• Setting agendas and maintaining accurate records of meetings, decisions and next steps
• Keeping the team and client up-to-date with useful information e.g. competitor activity, relevant industry news
• Preparing materials for pitches and client presentations
• An ability to multitask with a huge capacity for getting things done is essential.
• Building client relationships to grow accounts, you will have a natural flair for identifying and capturing new opportunities.
• We are genuine, enthusiastic, and positive people and we will provide you with all the support you need to help you succeed.
• You will be equally challenged and rewarded - this is a fantastic and exciting opportunity for the right candidate.

About Fox Agency:

Fox Agency is an integrated agency for global B2B tech brands on a mission: To grow, expand, transform, accelerate, go-to-market, get investment. Or simply, get customers.

From insight to implementation, we use creativity to excite and make a difference - awareness, sentiment, engagement, demand. We call this creating opportunity.

Our approach is based on expertise, collaboration, and momentum - getting the best people, working together to define challenges, develop strategies, and build solutions. This takes open-ness, straightforward-ness, and willingness to adapt to change and different ideas.

By 'global B2B tech brands' we mean brands with a global footprint (or game-plan), and an ambition to change their world - including leaders in SaaS, fintech, transformation, IT & cloud, electronics, telco & IoT, industry 4.0, and automotive.

We have offices in London, Leeds, New York, Denver and Düsseldorf, and a network of international partners to support implementation in world-wide markets.

We believe in creating the best possible environment for good people to thrive. Respect, wellbeing and accountability are at the heart of all we do, and we are proud to be recognised as one of Campaign's Best Places To Work.

As a B Corp Certified business, we have a commitment to sustainability and are on a journey towards Net Zero by 2030.

The good stuff:

In addition to working across global B2B technology brands, we offer a range of benefits, including:

• An inclusive culture - We have a clear vision of what a great place to work should feel like - including clear values (that we try to stick to!)
• Vibrant office spaces (that are dog-friendly too!)
• Salary - Competitive salary with regular reviews
• Salary Sacrifice Pension Scheme - Automatically enrolled after 3 months of service
• Profit Share - A company-wide profit share scheme
• Holidays - 25 days holiday (that grows with service) + Christmas close-down, the ability to buy, sell, and carry over holiday allowance - maximum of 3 days every year!
• Birthday's off, including £100 towards a Milestone Birthday Meal
• Workplace Wellbeing - A raft of initiatives for employee health and wellbeing - including private health insurance, monthly wellbeing allowance, cycle to work scheme and more!
• Inspiring agency-wide lunch and learns that span from industry leaders to experts in neurodiversity, sustainability, and diversity to name a few!
• Employment Assistance Programme - Available 24/7
• Enhanced Family Friendly Scheme -including maternity, partner, and adoption leave
• Life Insurance
• Individual training and development allowance
• £50 Book Allowance
• £1,000 bonus for referring new recruits
• Quarterly socials, epic summer parties, monthly Friday Teams socials for chats, quizzes, games, and drinks (with prizes to be won!)
• Paid Volunteer Day - take one paid day per year to support a charity of your choice
• Tech Events - Opportunity to travel to global tech events!

Diversity, Equity & Inclusion:

At Fox Agency we are a dedicated team committed to bringing a positive workplace culture to all we do. We know our people will be inspired to perform their best if they feel trusted, valued and safe. It's why we're big on empowerment, flexible working and equal employment opportunity for all, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity and expression, or veteran status.

If you need any reasonable adjustments as part of the recruitment process, please contact alice.p@fox.agency