Reporting Manager (Part time) - Fixed term contract

What you could be doing:

• In this role within the Aftersales Intelligence team, you will be responsible for delivering insight into network performance, ensuring it is presented clearly, meaningfully and in market context.
• Alongside regular reporting, you will work closely with internal stakeholders and external partners to understand requirements and help shape effective solutions. This will enable you to deliver metrics, dashboards and other outputs that support improved Aftersales performance across our retailer network, field teams and wider stakeholders within Volkswagen Group UK and HQ.

Skills & experience you can bring to the role:

• Ability to work to tight deadlines whilst managing conflicting demands and priorities.
• Excellent attention to detail, analytical and excel skills
• High degree of commercial awareness and acumen.
• Ability to find creative solutions to complex issues.
• Can be flexible and adaptable in approach.
• Experience with Excel, Power BI, Power Query, Qlik or similar BI tools.
• Experience of Automotive Aftersales is an advantage, but not essential.

What can we offer you?
Along with a competitive salary, car schemes (including cars for family members), discretionary bonus, enhanced pension contributions, private healthcare, 27 days holiday plus bank holidays, 4 x life assurance & health & wellbeing support, we also offer a wide range of flexible benefits to suit you and your lifestyle.

One Aftersales
As the largest function within Volkswagen Group UK, One Aftersales is driving the future of customer experience across five leading brands: Volkswagen, SEAT, Škoda, CUPRA, and Volkswagen Commercial Vehicles. In partnership with over 500 Retailer Partners, we combine smart processes, cutting-edge technology, and data-driven insights to deliver exceptional aftersales solutions. This is a fast-paced, collaborative environment where you'll work across all areas of the business, contributing to projects that shape the automotive industry. We value initiative and ambition-and we reward it with real opportunities for growth, development, and career progression.

It takes a range of teams to make the Group successful. We all share the same aim: to deliver sustainable mobility for generations to come, while keeping the customer and their changing demands at the heart of everything we do.

There's never been a more exciting time to join our industry as it undergoes the biggest transformation for over 100 years. With digitalisation, electrification and driverless mobility all coming to the market, we're actively looking for people with new skills, knowledge, and outlooks. A brave new world demands brave, new, diverse people; so whatever your background, we would love to hear from you. We know that different perspectives and thought processes are vital as our industry goes through an exciting period of change.

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage the application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.