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Renewals Team Manager

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WHAT IS BOX?

Box is the world's leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia

WHY BOX NEEDS YOU

The EMEA region is one of the largest markets in the world for Box, and we need a very high-performer to lead the EMEA Renewals team. The Renewals team partners across Sales, Customers Success, Operations, Finance, and Legal to drive the renewal process for existing customers. The Renewals team informs account renewal strategy, guides customers through the renewal process including commercial negotiations, and quotes and processes orders with our operations teams.

WHAT YOU'LL DO

  • Manage and develop a team of Renewal Managers and Renewal Advisors covering the entire EMEA region
  • Co-own and deliver the customer retention and renewal growth targets for the EMEA region
  • Actively participate in customer on-sites, calls, and meetings - building strong relationships with strategic clients
  • Contribute to EMEA Go-to-Market strategy and Global Renewal Strategy and initiatives
  • Achieve key outcomes through a combination of direct team engagement and indirect influence on adjacent teams
  • Forecast weekly to Regional and Global Senior Management
  • Foster a high performing growth orientated team culture
  • Actively use salesforce.com to manage the sales process and set standards for performance metrics

WHO YOU ARE

  • 2+ years closing experience, including 3+ years experience selling to large, complex Enterprise organisations
  • 3+ years People Management experience
  • Proven successful track record of exceeding quotas
  • Prior experience in ECM, Cloud, or SaaS sales or renewal experience
  • Excellent communication, business acumen and time management skills
  • Experienced negotiator, with ability to influence C-Level stakeholders
  • Experience working with clients across Europe, Middle East and Africa is a bonus
  • Additional European language is a bonus

Box Benefits package includes pension, medical and dental coverage. We have a robust wellness program including 25 days of vacation (plus your birthday off!) and subsidized gym membership. There is such a thing as a free lunch, you can order from a daily menu along with lots of snacks and drinks. EMEA HQ office is located in the impressive White Collar Factory on Old Street; www.whitecollarfactory.com and other European offices in Paris, Munich, Amsterdam, and Warsaw

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

#LI-EMEA

Renewals Team Manager

Box
London, UK
Full-Time

Published on 24/01/2025

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