Capgemini UK

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Your role

• Ensuring timely and high-quality software releases across various devices using proactive monitoring of metrics and alerting
• Troubleshoot problems using Linux systems and networking protocols, including packet capture analysis
• Diagnose and resolve issues in broadband devices, covering various components like connectivity (Wi-Fi, Ethernet), network protocols, security (WPA) etc
• Troubleshoot problems in entertainment devices in various components like Media player, Audio/Video streaming protocols , Web browser, HDMI, Bluetooth, WiFi/Ethernet
• Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis
• Develop anomaly detection techniques and data-driven solutions to identify and address system issues.
• Deep-dive analysis of RDK middleware issues, including source code review, to identify root causes in the middleware and platform.
• Design and enhance operational tools to improve system performance.
• Analyze data from millions of field devices to provide insights and support decision-making.
• Utilize AWS technologies (S3, Athena, Quick Sight) for data management and visualization.
• Architect and implement DevOps solutions for operational improvement.
• Compare the metrics globally across various device models.
• Respond immediately to critical field issues, determine their triggers, and mitigate them.
• Lead teams, mentor colleagues, and communicate technical insights effectively to stakeholders

Your Profile

Must skills & requirements:
• 5+ years of C/C++ and Linux experience
• Defect Tracking Tools such as Jira
• SCM Tools - Git & GitHub
• 2+ Years of experience as a technical lead and mentoring a small team of engineers
• 3 + Experience with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data visualization and monitoring
• One of Scripting language experience - BASH, Go, Python

Nice to have:
• Embedded Systems experience
• Experience AWS, Asure or other cloud infrastructure
• Experience with monitoring systems (i.e. Datadog, CloudWatch, etc.)
• Familiarity with continuous integration/deployment processes and tools such as Jenkins, Concourse etc.
• Knowledge and experience in Set-top boxes, Broadband Gateways, Networking or Home Security domain is plus.
• Knowledge of RDK

If you're excited about this role but don't meet every requirement, we still encourage you to apply, your unique experience could be just what we need

What you'll love about working here

• Open access to digital learning platforms
• Active employee networks promoting diversity, equity and inclusion like OutFront, CapAbility or Women@Capgemini
• A work environment recognized by Ethisphere as one of the World's most Ethical companies

Need to know

• All roles will require a level of security clearance; BPSS OR Security Clearance OR Developed Vetting.
• You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.