Regulatory Analysis and Research Manager

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At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.

We're proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.

And we have huge ambitions.

Not only are we committed to reaching net-zero by 2030, but we've also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come.

So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.

We currently have a Regulatory Analysis and Research Manager position available for a motivated individual to join our team in Bristol or Exeter. Joining us on a full-time permanent basis, you will receive a competitive salary of around £45,000 per annum plus excellent benefits.

About the role

This is a great opportunity to support the company to achieve best practice and be industry leaders through the development and delivery of a highly effective regulatory analysis and research programme that supports business improvement, delivery of performance commitments, business planning activities, and which informs regulatory responses and the work of the independent WaterShare+ Panel.

As Regulatory Analysis and Research Manager, you will work as part of an expert team and will have responsibility for management of the regulatory customer research programme, and the wider analysis and evidence preparation relating to regulatory submissions.

You will have opportunity to engage proactively and collaboratively with colleagues and teams across the business, and externally, to protect and enhance the company's and customers' long-term interests and maximise the value of our regulatory analysis and research programme.

At this current time in the regulatory cycle, your role will also be focussed on wider research and analysis of company business plans to inform the business planning process ahead of Ofwat's final determination.

What you'll be doing:

• Manage the Company's business planning analysis research programme, and ad hoc research to inform business planning and regulatory responses
• Ensure that research findings are shared with all interested parties, and develop and maintain a synthesis document to inform strategic objectives, business planning and future research requirements
• Work with the business to develop research briefs to provide meaningful engagement with customers and stakeholders and robust outputs to support business needs
• Support the work of the independent WaterShare+ Panel through provision of high quality analysis and presentation materials, providing insight and analysis on a range of topics to support the panel's objectives on PR24 and beyond.
• Oversee packages of analysis work relating to business plans, summarising and reporting outputs in a highly engaging way, capturing the 'so what' and next steps

What we are looking for:

• Experience of quantitative and qualitative customer research methods and project work and working to timescales/deadlines
• Experience of working in a regulated environment would be an advantage
• Able to work accurately, prioritise work and manage time effectively
• Able to communicate clearly and effectively both verbally and in writing
• Able to produce good quality presentations, distilling technical information at a level suitable for a range of target audiences
• Well developed analytical and problem solving skills and project management skills
• Strong interpersonal skills with the ability to communicate and influence at all levels of the business and build key working relationships
• An excellent attention to detail with the ability to consistently deliver accurate and timely information
• Educated to degree level standard or able to demonstrate working to degree level

What's in it for you:

• We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including:
• Generous holiday allowance plus bank holidays
• A discretionary Bonus
• Competitive Contributory Pension
• Share-save Scheme
• Various health benefits
• Wellbeing support programmes
• A range of Group Discounts
• Cycle to Work Scheme
• Financial support services
• And plenty more!

Closing Date: 1st May 2024

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values which are essential to our success are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.