Regional Manager - Group Managed Services

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Job summary

Due to an internalmovewe are looking for a new Regional Manager to lead our Group Managed Service sites.This is a home-based role and, whilst the title is RegionalManager, ourmanaged services arelocatedacross a diverse geography (Exeter,Leicesterand Nuneaton) and regular travel to all managed service sites would berequired.

The Regional Managerisultimately responsiblefor all day-day to operations at the sites, supported by a Team Leader at each location.

The roleplays a key part in working with our Sub Contractors to ensure that Newmedica meet or exceeds operational targets. Italsofocusses heavily onensuring the standards of clinical governance, patient care, service efficiency and regulatory standards are met.

Its a very variedand busyroleamongst other tasksyou'll take ownership for managing the financial budgets and monitoring performance against these budgets; youll oversee all staffingarrangementsincludingrecruitmentand training of your teams;youll oversee all areas of compliance, including managing any complaintsand youll play a key part in business development, helping to ensure thatthereare strong relationships with ICBs and the referral community.

Main duties of the job

Due to an internalmovewe are looking for a new Regional Manager to lead our Group Managed Service sites.This is a home-based role and, whilst the title is RegionalManager, ourmanaged services arelocatedacross a diverse geography (Exeter,Leicesterand Nuneaton) and regular travel to all managed service sites would berequired.

The Regional Managerisultimately responsiblefor all day-day to operations at the sites, supported by a Team Leader at each location.

The roleplays a key part in working with our Sub Contractors to ensure that Newmedica meet or exceeds operational targets. Italsofocusses heavily onensuring the standards of clinical governance, patient care, service efficiency and regulatory standards are met.

Its a very variedand busyroleamongst other tasksyou'll take ownership for managing the financial budgets and monitoring performance against these budgets; youll oversee all staffingarrangementsincludingrecruitmentand training of your teams;youll oversee all areas of compliance, including managing any complaintsand youll play a key part in business development, helping to ensure thatthereare strong relationships with ICBs and the referral community.

About us

Newmedica is one of the leading providers of NHS ophthalmology services in England,providingoutpatients appointments, diagnostictestingand eye surgery. We interact with over 225,000 patients annually, from outpatient appointments to surgery to correct cataracts and help manage other eye conditions.Werepassionate aboutprovidingindividual care for our patients and have a vision to change lives through better sight and eye health.

Our services are delivered through a variety of models including Managed Services and primarily Ophthalmology Joint Venture (OJV) Partnerships, with each eye centre focused onprovidingexcellent care to their communities. We have significant growth plans as we look toestablisha national footprint and open many new sites over the next few years.

Job description

Job responsibilities

Werelooking for someone withsignificantoperational management experience,gained in amulti-sitehealthcare setting NHS or independent provider.Youllhave managed a team, ideally across diverse locations, and will understand the challenges andopportunitiestherecan beoperatingin a multi-sitebusinessmodel.Youllbewell versed inleading and engaging yourpeople,inspiring them along the journey with you.

Youllhave a sound commercial acumen and will havedemonstrable experience of working in a fast paced and target driven environmentin a regulatedhealth caresector andwillunderstandbroad governancerequirements. It would beadvantageousif you have working knowledge ofNHS structures and systems as well as CQCrequirements.

Youllpossessgreat stakeholder managementskills,andyoullhave the ability to flex your communication style to suit different audiences fromyourpatients to yourteamsand fromNHS stakeholders tovarious Support Officedepartments.

Youllbe an ace at time management and will be able to juggle priorities we work inafast-pacedenvironmentand things can changethroughouttheday,soyoullbe able to react in the moment and make thesoundbusinessdecisions.

Andyoullbe tech savvy comfortable with working on a variety of IT systems and able topick up new systems andprogrammes confidentlyand with ease.

In summarywerelooking for a well-rounded operational manager someone with a real focus on continuous process and service improvement,happy to turn your hand toa wide array oftasksevery day!

Job description
Job responsibilities

Werelooking for someone withsignificantoperational management experience,gained in amulti-sitehealthcare setting NHS or independent provider.Youllhave managed a team, ideally across diverse locations, and will understand the challenges andopportunitiestherecan beoperatingin a multi-sitebusinessmodel.Youllbewell versed inleading and engaging yourpeople,inspiring them along the journey with you.

Youllhave a sound commercial acumen and will havedemonstrable experience of working in a fast paced and target driven environmentin a regulatedhealth caresector andwillunderstandbroad governancerequirements. It would beadvantageousif you have working knowledge ofNHS structures and systems as well as CQCrequirements.

Youllpossessgreat stakeholder managementskills,andyoullhave the ability to flex your communication style to suit different audiences fromyourpatients to yourteamsand fromNHS stakeholders tovarious Support Officedepartments.

Youllbe an ace at time management and will be able to juggle priorities we work inafast-pacedenvironmentand things can changethroughouttheday,soyoullbe able to react in the moment and make thesoundbusinessdecisions.

Andyoullbe tech savvy comfortable with working on a variety of IT systems and able topick up new systems andprogrammes confidentlyand with ease.

In summarywerelooking for a well-rounded operational manager someone with a real focus on continuous process and service improvement,happy to turn your hand toa wide array oftasksevery day!

Person Specification

Experience

Essential

• Were looking for someone with significant operational management experience, gained in a multi-site healthcare setting NHS or independent provider. Youll have managed a team, ideally across diverse locations, and will understand the challenges and opportunities there can be operating in a multi-site business model. Youll be well versed in leading and engaging your people, inspiring them along the journey with you.
• Youll have a sound commercial acumen and will have demonstrable experience of working in a fast paced and target driven environment in a regulated health care sector and will understand broad governance requirements. It would be advantageous if you have working knowledge of NHS structures and systems as well as CQC requirements.
• Youll possess great stakeholder management skills, and youll have the ability to flex your communication style to suit different audiences from your patients to your teams and from NHS stakeholders to various Support Office departments.
• Youll be an ace at time management and will be able to juggle priorities we work in a fast-paced environment and things can change throughout the day, so youll be able to react in the moment and make the sound business decisions.
• And youll be tech savvy comfortable with working on a variety of IT systems and able to pick up new systems and programmes confidently and with ease.
• In summary were looking for a well-rounded operational manager someone with a real focus on continuous process and service improvement, happy to turn your hand to a wide array of tasks every day!

Person Specification
Experience

Essential

• Were looking for someone with significant operational management experience, gained in a multi-site healthcare setting NHS or independent provider. Youll have managed a team, ideally across diverse locations, and will understand the challenges and opportunities there can be operating in a multi-site business model. Youll be well versed in leading and engaging your people, inspiring them along the journey with you.
• Youll have a sound commercial acumen and will have demonstrable experience of working in a fast paced and target driven environment in a regulated health care sector and will understand broad governance requirements. It would be advantageous if you have working knowledge of NHS structures and systems as well as CQC requirements.
• Youll possess great stakeholder management skills, and youll have the ability to flex your communication style to suit different audiences from your patients to your teams and from NHS stakeholders to various Support Office departments.
• Youll be an ace at time management and will be able to juggle priorities we work in a fast-paced environment and things can change throughout the day, so youll be able to react in the moment and make the sound business decisions.
• And youll be tech savvy comfortable with working on a variety of IT systems and able to pick up new systems and programmes confidently and with ease.
• In summary were looking for a well-rounded operational manager someone with a real focus on continuous process and service improvement, happy to turn your hand to a wide array of tasks every day!

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

New Medical Systems Ltd
Address

Castleworks

21 St George's Road

London

SE1 6ES

Employer's website