Regional Manager

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Job Introduction

Role: Regional Manager

Location: Basingstoke/Andover/Surrey

Hours: 40 per week

Pay: up to £50,000 PA (DOE) with Company Car / Car Allowance

Experience within the NHS and or Senior Living desirable

Role Overview:

As the Regional Manager, you will be responsible for overseeing the catering operations across multiple senior living sites within your region. Your role will involve managing client relationships, ensuring the highest standards of food quality and service, and driving continuous improvement to exceed client and customer expectations.

Key Responsibilities:

• Operational Excellence: Oversee daily catering operations across multiple sites, ensuring consistent delivery of high-quality food and exceptional service.
• Client Management: Develop and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
• Team Leadership: Lead and inspire on-site catering teams, fostering a positive and productive work environment. Provide training and development opportunities to ensure staff are skilled and motivated.
• Financial Management: Manage budgets, control costs, and optimize resources to achieve financial targets. Analyze financial performance and implement strategies to improve profitability.
• Quality and Compliance: Ensure compliance with all health, safety, and food hygiene regulations. Maintain the highest standards of food quality and presentation.
• Menu Development: Work with culinary teams to design and implement innovative and appealing menus that meet the dietary needs and preferences of our clients.
• Customer Satisfaction: Monitor customer feedback and respond to issues promptly. Implement initiatives to enhance customer satisfaction and dining experiences.
• Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance operational efficiency and service delivery.

Key Requirements:

• Experience: Proven experience in a senior catering or operational management role, with a proven track record in the Senior Living sector
• Leadership Skills: Strong leadership and people management skills with the ability to motivate and develop teams.
• Client Focus: Excellent client relationship management skills with a focus on understanding and meeting client needs.
• Financial Acumen: Strong financial management skills with experience in budgeting, cost control, and financial analysis.
• Quality Focus: Commitment to maintaining high standards of food quality, presentation, and hygiene.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to engage effectively with clients, staff, and stakeholders.
• Flexibility: Willingness to travel regionally and adapt to the needs of the business.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive?because diversity is our strength!