Regional Director - South

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Job Description

Salary: £80k - £85k + Car Allowance

Location: South - covering 10 offices between Banbury and Brighton

Who We Are

Fedcap is a not-for-profit organisation committed to improving people's economic wellbeing. Delivering a range of employability programmes and services, we passionately believe that good work is part of a healthy life. In the past five years, we've supported more than 35,000 people across the UK back into work, helping families get out of poverty and improving their quality of life. We're part of The Fedcap Group, a pioneering US-charity formed in 1935.

Your Role

Reporting into the Operations Director, the Regional Director (South) will provide strategic leadership across the South of the UK, accountable for operational delivery across multiple contracts both internally and through our delivery partners, ensuring we meet and excel performance ensuring compliance and quality on a consistent basis.

Your Responsibilities

• Accountable for delivering excellence in areas of contract delivery, both internally and through delivery partners, ensuring we meet contractual requirements and secure appropriate, long term, sustainable outcomes for as many customers as possible.
• Work collaboratively with the product design team to ensure we develop innovative, winning solutions
• To maintain and develop key stakeholder relationships across the geographical patch, to be the face of Fedcap particularly with political stakeholders, managing our brand and reputation to ensure the company is well positioned for future growth and retention of business.
• Promote Fedcap Employment across the region, developing additional business through securing local contracts (e.g. from local authorities) to maximise our local presence and enhance revenue streams.
• Drive for excellence in results, delivering 100% compliance with mandatory / contractual processes through having the appropriate resources in place. Develop and delivering turnaround plans for any contracts requiring performance improvement.
• Managing the profit and loss account across multiple contracts to ensure contribution targets are met.
• Relationship management with Commissioners (DWP), particularly senior stakeholders accountable for delivery performance
• Lead, motivate, develop and performance manage the team to increase their capability and ensure the business area delivers against its targets.

Your Skills and Experience

• Ability to embrace our company values which are Kindness, Respect, Integrity, and Innovation!
• Senior manager with considerable experience managing high-performing outcome-focused contracts.
• Experience of/ability to lead and influence senior management teams on a remote basis without direct line control.
• Performance focussed with a demonstrable track record of proven success
• Experience of implementing new contracts, designing process and delivery models.
• Gravitas, with demonstrable reputation and contacts with relevant external stakeholder's excellent business acumen and well developed strategic, analytical, and financial skills to grow a profitable business.
• Willing to travel extensively and effectively around the region.
• NVQ Level 7 in Management and Leadership or equivalent would be advantageous
• Knowledge and experience of the employability sector and local labour market ideal.

Our Inspiring People

People are always the focus of what we do at Fedcap. And our people are dedicated to inspiring confidence in our customers so they can believe in themselves and a better life for their families. They're hard working and focused on delivering for our customers because they care and understand the important role they play in their customers' journeys to a more secure, healthier and happier life. Driven by our strong values and sense of purpose, our inspiring people have formed a diverse and inclusive community.

Your Benefits

• A real opportunity to make a genuine social difference
• Car Allowance worth £6,000 annually
• An inclusive and supportive culture
• Competitive benchmarked salary plus additional bonus and recognition schemes
• £500 a year to spend with your choice of over 900 retailers
• Pension 5% matched and free life cover (4 x salary)
• Health and wellbeing support with an internal Wellbeing Team and our Employee Assistance Programme (including 24/7 telephone support, counselling, legal and financial information, mindfulness, digital gym)
• Supporting your work/ life fit through a range of flexible working options, 33 days annual leave, buy/ sell holiday scheme, no bank holiday or weekend working!
• Family friendly policies including enhanced maternity and paternity pay
• A cycle to work scheme that is open all year long!
• Laptop and mobile phone for every employee!

Equality, Diversity, and Inclusion

Fedcap Employment is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity.

Fedcap Employment is a Disability Confident Leader employer and as such, any candidate with a disability will not be excluded unless the candidate is unable to perform a duty intrinsic to the role, having considered reasonable adjustments. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of their disability.

INDHP