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Regional Customer Success Manager

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Description

Personetics is the global leader in financial data-driven personalization, helping financial institutions deepen client relationships through enhanced financial wellness. We serve 130+ financial institutions and reach 150 million customers across 35 global markets, with offices in New York, London, Singapore, São Paulo, and Tel Aviv.

About The Position

As part of our growth, we are searching for a talented and experienced Account Manager to join our team in Europe.

Responsibilities

  • Planning and executing strategy for key existing accounts within the Financial Services sector, retaining and growing the account base through cross-selling and up-selling within the client.
  • Establishing and building relationships within the client base and internally within Personetics, becoming the key champion for the client within our business.
  • Personally, managing and growing a number of key accounts, while achieving quarterly and annual targets
  • Utilizing internal and external networks to expand the business within existing dedicated clients, while searching for prospects and leads to establish relationships within new clients.

Requirements

  • 5+ years in Digital Marketing in banking sector in Europe
  • C-level consultative professional experience in delivering value and growth into an existing client base.
  • Proven experience of developing and expanding relationships, while growing business opportunities.
  • An analytical approach with the ability to analyze success KPI
  • Strong customer service and communication / interpersonal skills
  • Ability to work as a team player in a fast-paced dynamic environment

Personetics is offering an attractive salary package and benefits, long lasting career opportunities and chance to join a global market leader in the exciting and dynamic Fintech industry.

Regional Customer Success Manager

Personetics
London, UK
Full-Time

Published on 06/01/2025

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