BRAND: Spark Foundry
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Management
Workplace Type: Hybrid
Company description
Who We Are in the UK?
Spark Foundry, the Acceleration Agency.
We help brands to identify, learn and respond to opportunities faster than the competition.
Every client has an area of their business they need to accelerate, from short-term goals to long-term transformation.
We've proven our approach during the most difficult year on record. Now we're using it to provide a launchpad for their future.
Come be an accelerator with us.
How we accelerate
- Planning: an approach that works in practice rather than theory, arming planners with the ability to create cutting edge campaigns
- Intelligence: a suite of tools that give definitive answers to big questions, and uncovers actionable insights about real people
- Trading: a model built on flexibility and trusted relationships, underpinned with bold guarantees
- Relationships: a culture of asking challenging questions to better understand the brief - we are not a 'yes' agency
- People: a strong history of recruiting talent from diverse backgrounds and accelerating their careers
Our Commitment
We are diverse though our experience, people and the clients we look after - and we celebrate that diversity. Our people hold us accountable to our beliefs and via regular surveys and our grass roots D&I team, The Collective, and internal next generation board, Firestarters, we hold regular events and work continually towards generating ideas, initiatives and educating our people to ensure we are a diverse and inclusive agency.
As part of our dedication to create an inclusive and diverse workforce, Spark Foundry is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity or religion.
Overview
Reporting To
Global Client Lead
Role Purpose
The Integrated Agency Team (IAT) Client Partner is responsible for leading a multi-disciplinary client team across media, creative, data, CRM, content, performance, and production functions. This role ensures seamless collaboration across agency partners, drives strategic growth, operational excellence, and delivers best-in-class integrated marketing solutions for clients.
Key Responsibilities
Client Leadership
- Own senior day-to-day client relationships and act as trusted strategic advisor
- Lead integrated planning across all channels and disciplines
- Translate client business objectives into connected marketing solutions
- Present strategic recommendations and performance updates to senior stakeholders
Team Leadership
- Lead cross-functional teams across planning, activation, strategy, analytics, creative and operations
- Create clear ways of working across internal teams and partner agencies
- Inspire high performance culture, accountability and collaboration
- Coach and develop direct reports and wider team talent
Commercial Management
- Own account profitability, forecasting and resource planning
- Manage scopes of work, fee negotiations and commercial growth opportunities
- Identify upsell / cross-sell opportunities across services
Operational Excellence
- Build governance frameworks, meeting cadences, workflows and SLAs
- Ensure projects are delivered on time, on budget and to quality standards
- Resolve escalations quickly across internal and external stakeholders
- Improve efficiency through automation, process optimisation and simplification
Performance & Data
- Ensure integrated measurement frameworks are in place
- Lead campaign reviews and optimisation planning
- Translate data into actionable insights and future recommendations
Required Experience
- 7+ years within media agency / integrated agency / marketing services environment
- Proven experience leading complex multi-channel accounts
- Strong understanding of paid media, digital, social, CRM and creative workflows
- Experience managing senior clients and multiple stakeholders
- Commercial acumen with budget and revenue responsibility
- Strong people management experience
Skills & Competencies
- Strategic leadership
- Stakeholder management
- Excellent presentation skills
- Commercial negotiation
- Project/programme management
- Data literacy
- Problem solving
- Strong communication
- Change management
Additional information
Spark Foundry offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You'll also have access to a range of additional initiatives, including:
Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Publicis Groupe works primarily from the office or our clients' office four days per week.
At Spark Foundry , we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.
We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.
Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.