Reception Support Volunteer

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Overview

Volunteers make an enormous contribution to our work at Change Grow Live.

Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation.

Would you like to join our growing team of volunteers, and make a real difference?

Based in Burnley, Lancashire, you will support Reception Staff with the day-to-day running of our reception area. You will be trained to answer telephone queries, complete referral and consent forms and add contacts to our case management system.

Responsibilities

Volunteering at Change Grow Live

• Volunteers contribute to Change Grow Live in a variety of ways. From Admin Volunteers to Service User Reps, from Peer Mentors to Healthcare Support Volunteers, from Independent Visitors to Community Mentors each volunteer brings a unique set of skills and talents. We are incredibly grateful for all that volunteers do to support our service users.
• Most of our volunteer opportunities don't need any special qualifications. We'll make sure you get all the training and support you need. All we ask is that you're kind, open-minded and passionate about supporting people.
• Everyone is welcome at Change Grow Live. As a volunteer you will be treated with respect and accepted for who you are. You don't need to have personal experience of drug and alcohol recovery to get involved.

Training:

You will need to be available for the following dates for training. This will be face to face and you will be required to attend one session for each topic:

Induction Training 26/02/25 (Burnley) 28/02/25 (Accrington)

Boundaries Training 05/03/25 (Burnley) 07/03/25 (Accrington)

Drug Awareness Training 02/04/25 (Burnley) 04/04/25 (Accrington)

Alcohol Awareness Training 09/04/25 (Burnley) 11/04/25 (Accrington)

Safeguarding Training 16/04/25 (Burnley) 18/04/25 (Accrington)

Trauma Informed Care Training 23/04/25 (Burnley) 25/04/25 (Accrington)

Interview Dates

Interviews will take place face to face (wherever possible) at Burnley Inspire W/C 10/02/25

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Closing Date

24/1/2025

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Nina Cole | nina.cole@cgl.org.uk | 07435983821

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.