Radiology Senior Medical Secretary

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We are proud to provide 'Outstanding' care and be a great place to work.

East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.

We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.

Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.

In 2020 the Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.

In the summer of 2020, the Trust launched its ambitious 'Building for our Future' (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come.

We provide safe, compassionate and high quality hospital and community care to over half a million people living in East Sussex and those who visit our local area.

We are one of the largest organisations in East Sussex with an annual income of £650 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 8,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.

In 2020 the Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. Conquest Hospital and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good'.

Our two acute hospitals have emergency departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. Our centre for trauma services and obstetrics is at Conquest Hospital, while our centre for urology and stroke services is at Eastbourne DGH. At Bexhill Hospital we offer a range of outpatient, day surgery, rehabilitation and intermediate care services. At Rye, Winchelsea and District Memorial Hospital we offer outpatients, rehabilitation and intermediate services. At Uckfield Community Hospital we provide day surgery and outpatient care.

In the community, we deliver services that focus on people with long term conditions living well outside hospital, through our integrated locality teams working with district and community nursing teams. Community members of staff also provide care to patients in their homes and from a number of clinics, health centres and GP surgeries.

Job overview

Radiology is a milestone in the patient pathway and, as technologies continue to improve and demand increases, the Trust's Radiology department is becoming one of the busiest areas of the hospital to work.

If you are passionate about providing high quality service; would like to work in a fast paced but patient focused environment; and want to develop new skills and knowledge, please apply for this exciting post and come and meet our fantastic, dedicated team.

Main duties of the job

We are a very busy and friendly team looking to engage a Medical Secretary with sound secretarial and excellent typing, and interpersonal skills to take on this busy and varied post. The successful applicant will become an integral part of an efficient team providing secretarial support to Consultant Radiologists and the wider team within the Department.

We are looking for a candidate who is an excellent communicator; who can think on their feet and problem solve when needed. The candidate would be expected to multitask between conflicting demands along with being highly organised, efficient in time management and proficient in Microsoft Office and typing up from dictation and minutes . Previous experience as a Medical Secretary will be an advantage

Working for our organisation

We are proud to provide 'Outstanding' care and be a great place to work

We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.

In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.

In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

Detailed job description and main responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person specification

Qualifications

Essential criteria

• Evidence of good general education to GCSE level including maths and English
• RSA III secretarial qualification or proven equivalent knowledge and experience
• ECDL or equivalent computer qualification
• NVQ 3 / 4 in Business Administration or equivalent level of knowledge and experience
• Evidence of continued professional development in relevant field

Desirable criteria

• RSA I or II secretarial qualification or proven equivalent knowledge and experience

Experience

Essential criteria

• Significant secretarial experience in a healthcare environment, preferably Radiology
• Proven experience of using software packages for word processing, databases and spreadsheets.
• Experience of note taking and production of minutes from meetings
• Proficient in Radiology Systems, e.g. PACS, CRIS
• Trained on relevant NHS systems e.g. BigHand, OASIS, ESearcher, JOE, Integra
• Experience in managing diaries

Desirable criteria

• Experience in managing diaries
• Familiar with specialist record systems
• Supervision of staff

Skills Knowledge and Abilities

Essential criteria

• Excellent typing, word processing and audio typing skills
• Good knowledge of medical terminology
• Able to interpret dictation from a variety of voices
• Good organisational and interpersonal skills.
• Ability to prioritise workload to meet deadlines
• Customer care skills
• Ability to work alone and use own initiative
• Ability to work cooperatively within a team
• Ability to maintain confidentiality at all times
• Ability to handle difficult situations and remain calm under pressure
• Ability to provide cross site cover if necessary

Desirable criteria

• Shorthand Skills
• Touch Typing Skills

Patients come first at East Sussex Healthcare NHS Trust.

Our vision is to be:

• The healthcare provider of first choice for the people of East Sussex.

Our mission is to:

• Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.

Our strategic objectives are to:

• Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
• Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences.
• Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.

Our aims are that all services delivered by the Trust are:

• Safe
• Effective
• Caring
• Responsive and
• Well led

Employer certification / accreditation badges

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

• Radiology Senior Medical Secretary (PDF, 192.6KB)
• Guidance for Applicants - AFC (PDF, 152.4KB)