Radiology Governance and Quality Manager

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Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

Job overview

HHFT Radiology is looking for a motivated and enthusiastic person who is passionate about ensuring high quality care and experience for our patients.

This role is vital to ensuring services are safe, effective, compliant and continually improving. Working alongside colleagues in Radiology and the Division you will be responsible for ensuring robust governance processes are in place using strong communication, analytical and organisation skills.

As a key member of the Radiology Senior Leadership team, the successful candidate must have a strong patient safety focus and will work closely with the multi-professional clinical and non-clinical teams across our Radiology services, the wider division and Trust . You will be empowered to lead on the Radiology governance agenda ensuring systems and processes are in place to support the key pillars of governance.

You will work closely with the Radiology Clinical Governance Lead Radiologist and lead the development and sustainability of a strong quality, governance and health, and safety culture within the Radiology department, with patient safety as its focus, building on current best practice and leading new ways of working where required

Main duties of the job

• To be the governance, quality and patient safety expert for the Radiology business unit, supporting and advising the teams within area of expertise
• Lead the Governance agenda for the Radiology Service with the Consultant Radiologist Governance Lead and ensure that the highest standards of quality governance are maintained
• You will manage data to monitor key Governance outputs, preparing and presenting information for Radiology and Divisional meetings and to feed back to clinical teams.
• To develop, lead on and be responsible for Radiology's systems of Quality Governance and Risk Management
• The portfolio includes responsibility for patient safety, quality governance, risk management, clinical effectiveness compliance
• The post holder will develop processes to ensure that patient experience is at the heart of Radiology service improvement.
• Oversee and manage the clinical and non-clinical Radiology risk register.
• To develop, implement and manage a Quality Management system across HHFT Radiology
• To undertake a gap analysis between current position and requirements to obtain imaging service accreditation against BS 70000/QSI and to lead the work towards becoming an accredited service
• Keep abreast of the national agenda regarding Patient Safety and Patient Experience

Working for our organisation

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search HHFT Climate Action or contactclimateaction@hhft.nhs.uk.

Detailed job description and main responsibilities

For full details of the role and responsibilities please see the attached Job Description and Person Specification

Person specification

Training & Qualifications

Essential criteria

• Relevant level 7 qualifications or demonstrable equivalent experience
• Clinical level 6 qualification (nurse, AHP, clinical scientist etc.)
• Evidence of continuous professional development

Desirable criteria

• HCPC Registered radiographer
• Project management qualification
• Quality Improvement training /qualifications
• Human Factors training

Experience and Knowledge

Essential criteria

• Experience working in an acute NHS setting
• Evidence of undertaking senior/lead roles dealing with risk management, quality of care, patient safety issues
• In depth knowledge and understanding of Radiology services, requirements and challenges
• Clinical Governance, Audit and Quality knowledge acquired through training and experience
• Up to date knowledge of NHS governance processes e.g. Clinical Audit and Effectiveness Processes, Patient safety and risk, Patient/carer feedback processes
• Understanding of Patient Safety Incident Response Framework
• Experience of working collaboratively with multi-disciplinary clinical teams
• Experience building effective relationships and working closely with staff from a variety of different backgrounds and levels of knowledge
• Experience of delivering education and training sessions in a variety of formats
• Knowledge and understanding of external regulatory requirements relating to Radiology Services

Desirable criteria

• Experience and understanding of quality and safety within a Radiology Department
• Experience of coaching staff through clinical and professional challenges
• Experience of implementing service accreditation.
• Experience of implementing/ managing a Quality Management System
• Used to working with members of the public so public opinion and views are meaningful to support service improvements.
• Evidenced understanding of budgetary / financial management.
• Experience of managing complaints
• Knowledge of quality improvement methods and techniques.

Skills & Ability

Essential criteria

• Ability to manage contentious and sensitive information,
• Ability to analyse and present complex information and data and to recommend the best course of action
• Ability to identify problems and quickly act on them and support teams/individuals to find solutions
• Ability to prioritise, plan and manage a large workload to meet strict deadlines
• In depth specialist knowledge of NHS clinical governance strategy, policy, and current issues
• Able to organise and facilitate meetings effectively
• Ability to influence & negotiate by working with people through a decision-making process to reach an agreed outcome
• Evidence of successful leadership, management and engagement of clinical teams to introduce change in a complex setting.
• Demonstrate leadership skills and ability to embed a robust governance and patient safety culture
• Ability to think and plan strategically, tactically, and creatively and to prioritise work progress in the face of competing demands
• Skills to embed sustainable change with commitment to continuous improvement

Other requirements

Essential criteria

• Demonstrate resilience in relation to organisational working and with supporting teams/individuals following patient safety incidents
• Able to work across all 4 sites which HHFT provide Radiology services.
• Self-motivated and committed with excellent interpersonal and influencing skills
• Displays compassionate leadership behaviours.
• Advanced analytical and judgement skills

Our commitment to you:

We are committed to equality and diversity in both the provision of our services and how we recruit and manage our staff. Applications are encouraged from everyone with the necessary attributes for the job, irrespective of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity.

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

The paperwork:

• HHFT is committed to putting the safety and care of our patients first - as well as helping us to protect you and your colleagues. Therefore, we would recommend that you are vaccinated against COVID-19 and that you understand that we are treating COVID-19 positive patients within our services.
• Shortlisted candidates will be contacted at least 5 working days before the scheduled interview date. Applications will be submitted directly into our preferred third party recruitment system (Trac). All subsequent information regarding your application will be generated from apps.trac.jobs via email - please ensure to check your junk/spam folders.
• All new staff will be subject to a probationary period covering their first six months in post.
• In compliance with Part 7 of the Immigration Act 2016, all applicants must be able to communicate fluently in English to an appropriate standard which will be assessed as part of the selection process.
• This vacancy may close before the current listed closing date. If you intend to apply you are advised not to delay submitting your completed application.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Radiology Governance and Quality Manager JD (PDF, 562.0KB)
• HHFT Employee Rewards & Benefits (PDF, 723.8KB)
• Tackling Climate Change at Hampshire Hospitals (PDF, 4.9MB)