Quality Manager - Middlesbrough
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About the role
Do you want to be at the forefront of one of the world's most ambitious sustainability initiatives?
Balfour Beatty have created iconic buildings and infrastructure all over the world over the past 115 years redefining excellence and setting the industry benchmark with every project.
As a result, alongside several consortium partners; Balfour Beatty have been selected by bp (British Petroleum) to construct a first-of-a-kind fully integrated gas-fired power station with carbon capture and storage which is a key driving force behind plans to make Teesside the UK's first decarbonised industrial cluster.
Balfour Beatty is seeking a dynamic Quality Manager to contribute to the Net Zero Teesside (NZT) project based at our site in Redcar and Cleveland.
What you'll be doing
To provide functional leadership to Project quality resources. To be the quality expert practitioner to provide specialist support and a network of quality skills to support project delivery.
To ensure the Project plans for delivering Products and Services right first time that meet requirements every time and drive the "Defect Free Delivery" and reduce the "Cost of Quality" through:
• Providing leadership to project quality resources to deliver the project and BBUK quality strategies
• Ensuring that Quality Plans and associated processes are in place to deliver right first time to client specification
• Providing training and support as required to ensure this is delivered
• Ensuring the quality processes meet or exceed the requirements of the BMS and that any amendments are clearly stated in Project Quality Plans
• Ensuring appropriate inspection and test plans (ITPs) are in place
• Ensuring systems are in place that allows the required specification to be clearly agreed and delivered with customers, customers' technical representatives, project, sub-contractor supply chain
• Ensuring systems are in place to allow sample and benchmark plans to be established and agreed with customer, and sub-contractor supply chain
• Undertaking assurance that Quality Plans are being followed and those requirements are being met
• Ensuring Project KPIs and metrics are in place that drive continuous improvement
• Supporting the delivery of Project and Business Stream quality programs and actions
• Coaching & develop quality skills on the project
• Supporting establishment of continuous improvement culture
• Undertaking specific investigations and/or report on quality related issues as required
• Living the Balfour Beatty Values
• Ensuring a relentless focus on Zero Harm and Defect Free Delivery (DFD)
• Supporting the delivery of the Sustainability Blueprint
Who we're looking for
Specific requirements:
• The ability to provide leadership
• Build strong relationships with delivery teams and project managers
• Substantial practical experience in quality management in construction or manufacturing
• The ability to coach and develop staff in key quality management skills and build a quality management framework & KPI measurement
• Demonstrated root cause analysis and problem resolution capability
• A formal qualification in Quality Management e.g. Diploma in Quality Management (UK Chartered Quality Institute, British Standards Institute or equivalent)
• Preferably trained ISO 9001 Lead Auditor and/or Internal Auditor
• Either a CQI Member or working towards membership
• Working knowledge of Lean and Six Sigma
The following qualities/experience are also essential;
• Has an ability to gather, analyse and evaluate facts
• Pays attention to detail and sees things through to completion
• Can deliver reports orally and written in an objective and persuasive manner
• Has good interpersonal and communication skills and acts in an independent and professional manner with the ability to influence others including senior management
• Is a self-starter who manages their own time and seeks to add value to their function
• Has an enquiring and questioning approach to audit work
• Can work within a multi-discipline team
• Able to command respect across the project
• Is good at building relationships and can influence effectively
• Can demonstrate initiative and resilience
• Knowledge of the construction industry or experience within a project-based organisation
The following qualities/experience are desirable:
• Previous experience of managing a team will be an advantage
Smart: Thinks broadly about the business, going beyond own professional knowledge to demonstrate sound commercial judgement. Generates innovative approaches with potentially significant long-term impact
Driven: Demonstrates complete focus and determination to achieve successful outcomes. Is a self-starter and takes the initiative in situations
Agile: Learns quickly, adapting thought and action to changing business and customer demands. Is energised by change
Influential: Builds commitment to act through winning hearts and minds. Is respected by colleagues and seen as role model by others
Talent Builder: Recruits and promotes the best people available to fill current roles and to meet future organisational requirements. Develops successors and talent pools for key positions
Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders. Effectively blends people into teams and fosters a sense of belonging. Proactively builds knowledge capability through sharing knowledge, ideas and expertise with others
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Actively collects first-hand customer information and uses it to improve services and solutions. Manages the experience of customers to ensure positive relationships are established and maintained.
Communication: Clearly communicates ideas, plans and priorities to others. Makes communication a priority so there are no surprises
Operational Excellence: Plans and organises resources to safely achieve maximum efficiency and output. Delivers results consistently. Identifies and implements opportunities to increase sales and profit or reduce costs
Why work for us
Our people are our biggest asset and we focus on recruiting, training and developing the people who can apply innovation to deliver the infrastructure of the future. We nurture these talents, offer a great benefits package in addition to a competitive base salary and continually invest in developing the skills of our people at every level.
Some of our key benefits are:
An attractive/negotiated salary;
25 days annual leave + bank holidays;
Company car if applicable;
Pension savings schemes;
Enhanced maternity/paternity and family friendly policies;
Access to our Refer and Earn scheme;
Discretionary annual salary reviews
About us
Balfour Beatty's Major Projects business is delivering some of the UK's most complex and iconic infrastructure projects. Using the latest technology, we're driving productivity and creating a lasting legacy by delivering sustainable solutions that strengthen communities.
From consultancy and design, to all aspects of construction and maintenance. We have the proven expertise to deliver large-scale projects safely and successfully.
Diversity and inclusion
At Balfour Beatty, we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion
We are a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/