Quality Manager- Backshift

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The Quality Manager is accountable for implementing the Technical Safety and Quality systems for Branded and retailer own brand products at the Albert Bartlett Chilled site. As an expert in good manufacturing practice, auditing and systems management they will train teams within the site (e.g. production and QA) in Albert Bartlett Quality and safety systems, GMP, HACCP and relevant audit procedures. Reporting to the Senior Quality Manager, they will be accountable for leading and developing the QA Team. They will lead the on-site quality function, ensuring that we are maintaining customer specification standards and implementing corrective actions alongside production. They will provide appropriate management information and reports to enable improvement in the Albert Bartlett quality systems.

They will manage the testing programme to ensure adherence to the QMS, TACCP and HACCP programmes and provide cover as appropriate in the absence of the Senior Quality Manager. In addition, they will carry out any other duties as directed by Senior Management.

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Important Information
Location: AIRDRIE, Albert Bartlett & Sons, 251 Stirling Road, Airdrie, Scotland, North Lanarkshire, ML6 7SP

Date Posted: 19th February 2025

Closing Date: 25th March 2025

Industry: Food Production

Job Type: Full time

Salary: Based on Experience

About the role

Quality Team Management

Provide guidance and support to the Quality Auditor team, be their first point of contact if a quality issue arises

Manage QA holiday and staff rota

Manage QA team performance via performance review, disciplinaries etc.

Develop QA team through coaching and training

Carry out shift handover meetings to ensure good communication between shifts

Product Quality Management

Review quality standards throughout production to ensure specifications are being met

Implement HOLD procedure as required with effective communication to all teams

Communicate quality concerns to all relevant teams such as production and procurement

Site Standards

Coach and mentor the production teams to understand "what good looks like" for GMP standards

Conduct GMP challenge audits to ensure results are an accurate reflection of what is really happening

Collate and trend results from black bag audits

Technical and Quality Data Analysis

Review factory paperwork throughout production, collate and file in good order. Be the lead on site for conducting product traceability and mass balance exercises

Supporting the Technical and Quality teams with generating Technical KPI data and periodic reports such as Complaints, Micro, non-conformances

Support with complaint investigation with ensuring complaint investigations are completed thoroughly and accurately

Use root cause analysis in resolving incidents and non-conformances

Work with the technical and operational team to provide support for quality improvement initiatives.

Support the preparation of visual standards and quality contracts for retailers

Support Quality team meetings with meeting note recordings and actions

Activities and Resources

Follow relevant SOP's and ensure relevant QP's/ CCP's are adhered to

Ensure all company issued sampling and investigation testing regimes are carried out in a timely manner and non-conformances raised and actioned appropriately

Report immediately to appropriate manager on incidents and situations potentially hazardous to health and safety of personnel and equipment that comes to your notice.

Perform internal audits as requested

Manage Information

Communicate with the Management and factory-based teams on all matters relating to product quality and development.

Albert Bartlett

Albert Bartlett is a progressive family owned British brand, established in 1948 that is dedicated to providing quality potato products to consumers across the UK. Our Values are what drive us to be the very best at what we do: Family Heritage; Honest; Potato experts; Here at Albert Bartlett we believe mealtimes matter, we use our passion, knowledge, innovation and attention into producing the best quality own label and branded potato products. We are constantly evolving and over 4 generations and 75 years of dedication we take our place as No.1 fresh and chilled potato brand and growing frozen brand.

Now a fourth-generation family business, we're proud of our history and the legacy that Albert Bartlett left us. Our story began in 1948, when Albert started selling good-quality produce by setting up a beetroot-boiling operation in Coatbridge, Scotland. Today, we're one of the leading food businesses in the UK, delighting families with tasty Fresh, Chilled and Frozen products. Proudly still a family-owned and operated business, and we remain committed to Albert's spirit of innovation and passion for quality. We're also committed to sourcing potatoes for our long-standing network of growers across the UK, spanning from the Black Isle to Jersey. We have a wide and experienced team and are excited to continue growing and creating great tasting products for our customers and exciting futures for our people.

Over 75 years since Albert started the business, we remain proudly independent with the fourth generation of the Bartlett family leading us to success.

Our headquarters are in Airdrie, only four miles or so from our founder's original business. Albert Bartlett is the No.1 Fresh and Chilled potato brand in the UK and a growing range in Frozen category. We are renowned for quality and expertise across all our categories and have a passion for UK produce. We aim to be an innovative and improving company that exceeds our customers' expectations while operating in an environmentally responsible and sustainable way. Today, we proudly supply potatoes from our network of farmers and growers across England, Norther Ireland, Scotland and Jersey.

Our benefits
We value our team members, and encourage you to act on your ideas! You bring skills and a customer-first mentality, and we'll bring the tools and environment you need to do the best work possible!

Free parking

Cycle to work

Referral bonus

Life insurance

Long service recognition

Employee Recognition Scheme

Access to Health & Wellbeing app

Flexible Pay with MyView Pay Now

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