Quality Manager

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Detailed job description and main responsibilities

DUTIES AND RESPONSIBILITIES
• To support the Department in the administration, monitoring & implementation of
the Quality Management agenda. To oversee Quality & Compliance related activities and ensure they are carried out as a minimum requirement, in accordance with appropriate accreditation or regulatory bodies (e.g. CQC and Quality Surveillance Programme).
• To assist with the identification and establishment of quality objectives and quality indicators, including formulating a plan for achieving these against appropriate and relevant timescales
• To be responsible for the planning, organising and execution of an effective audit schedule for the department, with support for other group aligned departments where necessary. To be responsible for the preparation, administration, dissemination and routine review of the quality agenda
• To be responsible for retaining, maintaining and continuously improving, the
Quality Management Service

Person specification

QUALIFICATIONS

Essential criteria

• Relevant technical or professional qualification
• Post graduate qualification or equivalent experience/training
• Evidence of continuing professional development

Desirable criteria

• ECDL or equivalent experience
• Healthcare related management qualification or training

EXPERIENCE

Essential criteria

• Demonstrable success in working for a complex organization including experience in: - change management - protocol and policy development and implementation - risk management - training and education

Desirable criteria

• Previous experience in improvement projects
• Understanding of wider health economy
• Previous achievements in change management in NHS

SKILLS

Essential criteria

• Good organizational skills with the ability to problem solve/negotiate Leadership skills
• Ability to lead by example
• Ability to develop p several projects in parallel
• Ability to prioritise against tight deadlines
• Ability to accommodate steep learning curves
• Excellent verbal , reporting and presentation skills
• Proactive self-starter
• Good interpersonal and communication skills, with the ability to establish and maintain effective working relationships.
• Able to act and communicate confidently in stressful situations
• Able to influence, even within a complex and challenging environment
• Excellent IT skills

KNOWLEDGE

Essential criteria

• An understanding of Trust policies
• An understanding of the principles of quality management and peer review accreditation process
• NHS/Cancer Plans
• Clinical Governance
• An understanding of and experience in the application of PSIRF

Desirable criteria

• NICE guidance on improving outcomes
• Knowledge of NHS/Cancer services provided in Trus
• Working knowledge of the collaborative approach to improvement

VALUES

Essential criteria

• Ability to demonstrate the organisational values and behaviours

OTHER

Essential criteria

• Innovative and positive approach
• Maintain confidentiality relating to patient information and sensitive information

The closing date for this post may be extended if there are insufficient applicants or brought forward if there is a high volume of applicants.

We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.

We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

All positions within the Christie are subject to the receipt of satisfactory written references, medical clearance and evidence of your Right to Work in the UK. Some roles will require a Disclosure & Barring Service (DBS) check. Please note if you are successfully appointed to a post with this Trust, you will be required to pay for your own DBS Disclosure.

By applying for this post you are agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.

If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful.

The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.

Overseas candidates wishing to apply for this position and who would require immigration sponsorship, may wish to self-assess the likelihood of obtaining a Certificate of Sponsorship for the post on the UKVI website.

You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• JD&PS (PDF, 203.7KB)
• The Christie Values and Behaviours (PDF, 919.5KB)
• Strategy Brochure (PDF, 1.0MB)
• Travel to The Christie (PDF, 3.8MB)