Quality Manager

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Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year.

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

Job overview

The Clinical Haematology service covers the whole range of blood diseases, including malignancies, stem cell transplantation haemostasis and thrombosis, anaemias, haemoglobinopathies and haemolytic disorders.

The service is internationally renowned for the management of patients with chronic myeloid leukaemia and for the bone marrow transplant programme and remains one of the leading centres for bone marrow/peripheral blood stem cell transplants treating approximately 130 adult patients per annum. In 2022, the service was selected to deliver Chimeric antigen Receptor T Cell Therapy (CAR T), which is a new, cutting-edge treatment first commissioned by NHSE in 2018. CAR-T is a highly complex and innovative new form of immunotherapy for the treatment of blood cancer.

Clinical Haematology is a highly regulated service, committed to enhancing the treatment of patients with malignancies through advances in basic science, translational research, clinical trials and the delivery of optimal clinical care. The team is also dedicated to sharing best practice approaches.

An exciting opportunity has arisen to recruit to the role of a Quality Manager within the Quality Team to maintain the effective and efficient delivery of the Directorate's quality agenda. (see Job Description for further details).

Main duties of the job

• To act as a specialist in quality management and coordinate the quality management system as part of the clinical governance and patient safety agenda within the Clinical Haematology department at Hammersmith Hospital.
• To achieve and promote regulatory and accreditation compliance with HTA and JACIE standards in the bone marrow transplant and CAR T therapy setting.
• To promote quality improvement within Clinical Haematology and support the clinical governance programme
• To manage the quality management framework within the department, the setting of performance standards/ KPIs and implementing improvements in practice.
• To oversee the quality control process of departmental documentation, management of change control processes, investigation of deviations/clinical incidents and implementation of corrective and preventative actions.
• Develop, lead, monitor and advise on the directorate's Quality & Safety Strategy (including policies and procedures for: risk management, complaints, health & safety and audit plan).
• To provide quality management/ governance/ patient safety training to staff within the directorate.
• To deputise for the Quality Lead.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person specification

Education/ Qualifications

Essential criteria

• Educated to degree level or equivalent

Desirable criteria

• Quality Management qualification

Experience

Essential criteria

• In depth experience of clinical governance systems in healthcare
• Experienced at problem solving
• Experience in carrying out root cause analysis for incidents
• Experience in conducting and reporting internal audits

Desirable criteria

• Experience in managing an electronic quality management system

Skills/Knowledge/ Abilities

Essential criteria

• Thorough understanding of JACIE & HTA and their application
• Good understanding of the Haemoglobinopathies peer review standards and their implementation
• Knowledge of current professional issues

Desirable criteria

• Knowledge of regulatory inspection and accreditation in the healthcare setting

Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).

Employer certification / accreditation badges

Documents to download

• Job description (PDF, 529.0KB)
• Functional Requirements Form (PDF, 272.6KB)
• Our Strategy 2023-25 (PDF, 230.4KB)