Quality Manager

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Key Responsibilities

• Responsible for developing and maintaining the business quality management system, working practices and policies.
• Responsible for developing processes to ensure incoming materials meet required quality standards.
• Responsible for identifying and raising quality issues and for speedily resolving them to ensure zero impact to the customer.
• Driving a quality assurance mindset into new product introductions to ensure the robustness of product builds.
• Lead the quality team to develop and implement best practices that emphasise defect prevention, reduction in variation and waste and provide for continuous improvements in meeting all customer requirements.
• Review and manage the customer specific requirements in specifications, CAD data and drawings, ensuring they are correctly applied and integrated into the manufacturing processes via core tools such as PFMEA and Control Plans.
• Management of all measurement activity for customer submissions such as ISIR, Capability Studies and MSA.
• Supporting pre-production trials to validate a production process with a high quality output
• Customer facing and escalation on quality issues, measurement reports and concessions
• Managing the reporting of daily, weekly and monthly operational quality KPI's including cost of poor quality.
• QMS interaction (NCR, concessions, change management, audit etc.)
• Main Quality contact for select customers
• Responsible for multiple complex major projects requiring innovative original solutions where results are key to successful completion.

Principle Accountabilities

• Accountable to the Head of Operations and Program Management functions for ensuring new programmes are introduced to the required standard (PPAP) within the defined project timings
• Supporting the Head of Operations to ensure the effective quality performance of the team
• Identifying, defining and implementing opportunities for process and resource improvements
• Ensuring problem solving tasks are completed to IATF & AS requirements, ensuring efficient and robust closure and employing Unipart Way problem solving methodologies
• Support project and DFM reviews with achievable feasibility and quality directives
• Supply comprehensive production support for quality issues impacting the ability to manufacture and supply goods
• Ensuring Process and Product audits are being completed and acted upon in line with the annual audit plan.
• Conversant interpreting and applying industry standards
• Embracing a team approach throughout and at all levels of the business
• Leading quality improvement programmes to reduce quality cost
• Compile, monitor and report quality performance metrics
• Create and maintain quality documentation and records for project, customer and business requirements in line with IATF16949 and AS9100