Quality and Compliance Manager

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Job Description

About the team - Associate Management

The Pearson Associate Management team is responsible for the operational delivery of our 50,000 strong Associate (examiner) workforce across the suite of general and vocational qualifications. This includes delivering, Forecasting & Planning, Recruitment, Contracting, Payroll and Financial analysis and monitoring to our stakeholders across the business.

Location: This is an office based role with a requirement to work from our Hellaby (Rotherham) office Monday to Friday.

About the role

Working closely with the wider Associate Management, Assessment, Associate Relations and Regulation teams, as well as with other stakeholders, the purpose of this role is to ensure that the business is operating in line and compliant with all relevant legislation and regulatory requirements, whilst building constructive, supportive relationships with colleagues and stakeholders.

Responsibilities:

• Planning, monitoring and overseeing the delivery of the capturing of Conflict of Interest Declarations across the associate and contingent workforce.
• Planning, monitoring and overseeing the delivery of the capturing evidence of eligibility to work in the UK across the associate and contingent workforce.
• Oversee and support the quality management process to ensure consistent delivery of standards within our recruitment process.
• Support the development and implementation of new strategies to deliver high standards and our International Recruitment programmes.
• Establish and Chair a "Quality Champions" group comprised of stakeholders Associate Management to surface quality and regulatory concerns and devise and implement new strategies and processes to address them.
• Build collaborative, supportive and effective working relationships with colleagues and stakeholders across the business.
• Be a champion for quality and compliance across the business and demonstrate a passion for meeting the highest standards.
• Play a leading role with contract compliance, liaising with the employment and tax law teams to ensure appropriate concern is given to legislation.
• Represent the Associate Management team on the Contracting Governance Committee to help develop strategies and processes that are applied consistently across the business.

What we are looking for:

• Project Coordination Experience: Demonstrable experience in a similar role managing large-scale projects, organisational change initiatives, or complex activities.
• Advanced IT proficiency with an in-depth understanding of Microsoft Office applications, particularly Excel, for complex data analysis and reporting.
• Data Management Expertise: Skilled in organising, analysing, and manipulating large datasets to extract actionable insights.
• Exceptional Communication: Excels in both written and verbal communication, ensuring clarity and professionalism in all interactions.
• Effective Stakeholder Engagement: Proven ability to build and maintain relationships with stakeholders at all levels, influencing and driving consensus where required.
• Collaborative Team Player: Adept at fostering teamwork, coordinating cross-functional activities, and achieving shared objectives constructively and efficiently.
• Sound Decision-Making: Exhibits sound judgment and strategic thinking in resolving challenges and making informed decisions.
• Proven Accountability: Takes ownership of responsibilities, ensuring high-quality outcomes and delivering on commitments reliably.

Desirable:

• A good understanding of the education system in the UK
• Experience working in a regulated environment (Ofqual)
• Experience working in a Quality Management/compliance role

Your Reward & Benefits

We know you'll do great work, so we give a lot back with some of the best benefits in the business. We understand that one size doesn't fit all, so our workplace programs meet the different needs of our diverse teams and their families too. There are a range of options, too many to list here, but when you join our Pearson family you can look forward to:

• Starting holiday of 25 days plus UK public holidays and you'll earn 1 additional day's holiday per year you work with us;
• A generous pension scheme where we match and double what you contribute;
• Maternity, paternity, and family care leave as well as flexible work policies;
• Stock/share purchase options;
• Healthcare and dental plans, and an employee well-being assistance program for you and your family to help balance work, family, and personal life;
• Cycle to Work Scheme, gym membership concessions in selected office locations, along with retail and leisure discounts.

If you are as passionate as we are about changing lives through learning, then help us to learn more about you and why you want to work with Pearson. Click 'Apply Now' to create your application online.

About Us

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: https://plc.pearson.com/

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. All employment is decided based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

To learn more about Pearson's commitment to a diverse and inclusive workforce, navigate to: http://www.pearson.com/careers/diversity-and-inclusion.html.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.