Quaker Customer Business Manager (CBM)

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Overview

PepsiCo UK is home to some of the world's most loved food and drink products. Making every day favourites like Walkers, Quaker, Doritos, Pipers and Monster Munch, to name a few! We have a fantastic reputation for developing and launching products that our consumers love. PepsiCo products are enjoyed by consumers around the world more than one billion times a day in more than 200 countries and territories. The company generated $91 billion in net revenue in 2023. In the UK we pride ourselves on being a great place to work and in 2023 have been awarded the Times Top 50 Employers for Gender Equality (formerly Times Top 50 Employers for Women) for the 18th year in a row and Top Employer for the 12th year in a row.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability at the centre of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. For more information, visit www.pepsico.com

Here at PepsiCo UK&I we are looking for a fantastic Customer Business Manager to manage our Quaker commercial relationships for some of our top customers. Quaker is the no.1 Hot Cereals brand in the UK, so this is a great opportunity for your next career step!

As part of the team, you'll take ownership of our Grains agenda (Quaker and Scott's brands). Within the role, you will own joint business plans, conduct complex negotiations, and build strong relationships to unlock incremental opportunities.

This is a great opportunity if you have a passion for building customer relationships and driving the business agenda forward. The key to this role is being able to network and influence others in order to bring them on board with your ideas. You'll have very strong communication skills to engage with a wide range of customers, internal partners & stakeholders.

Responsibilities

• Accountable for full ownership of PepsiCo's Grains business with some of our top Customers (planning, forecasting and execution).
• Achieve business commercial objectives.
• Manage external customer relationships with key trading contacts to Senior Buyer level, as well as working with Range & Space planners, Online and Supply.
• Build strategic Joint Business Plans and Account Plans to deliver mutual PepsiCo and customer growth.
• Utilise trade investment & trading levers efficiently through negotiation and developing a promotional strategy.
• Develop and deliver execution for Marketing campaigns and NPD in line with internal expectations and gate targets.
• Manage an internal matrix of Shopper Marketing, Finance, Supply Chain, Digital, Category Management teams, as well as coaching our National Account Executive.
• Key part of Quaker and Customer teams - delivering positive team dynamic and showing role model behaviour.

Qualifications

• Sales and P&L management experience, including national account ownership.
• Proven commercial and analytical ability combined with a collaborative mindset in order to manage both the operational and strategic agendas.
• Excellent communication and relationship building skills with a proven ability to influence both internal and external stakeholders.
• Strong negotiation skills, with the ability to conduct multi-faceted negotiations at both tactical and strategic/contractual level.
• Experience leading and coaching cross-functional teams with varying backgrounds and experience levels.
• A customer-centric and innovative approach.

Why PepsiCo?

We offer a competitive salary, bonus, car allowance, critical Illness cover, flexible working, discounted gym membership, market-leading health and wellbeing support, generous company pension plus so much more. In 2024 we have enhanced our extended parental leave offering, now paying in full for 26 weeks of maternity leave and 10 weeks for paternity leave for those who have the respective length of service. We're also pushing our benefits to be more pep+ by offering electric cars through salary sacrifice with a partnership with Octopus Energy.

We pride ourselves on our superb work force. The people in this business genuinely care about doing a great job! We have a common goal - strive to continuously improve our business performance and our own personal development. With the majority of executive team having been promoted organically, we are continually developing and encouraging our employees to push themselves further and offer them support with their continual learning. Career progression is incredibly important to us, and we provide great opportunities to grow a long term career.

A space to be y( )u

We want each and every PepsiCo employee to feel comfortable just simply being who they are and bring their full self to work. We celebrate what makes us all unique and know that to truly represent the communities around us we must reflect them in our workforce. That's why we've empowered our employees to champion diversity and set up grassroots groups to drive our diversity and inclusion agenda from the ground up, embedding it in our culture. To find out more about our Employee Resource Groups (ERG's) ask our team.

We are an equal opportunity employer and comply with the Equality Act 2010, we value diversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or maternity, marital/civil partnerships, religion or belief, sex or sexual orientation, gender, gender identity or gender reassignment, disability or race including; colour, nationality, ethnic or national origin.

To enable you to be at your best we will ensure you are provided with any physical or non-physical adjustments to support your participation in the job application and interview process. Please speak to the Recruiter directly about any support you need.