Puffin Community Manager, Penguin Random House Children's

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Puffin Community Manager, Penguin Random House Children's

We have an exciting opportunity for a Puffin Community Manager to join the Penguin Random House Children's Marketing team.

Do you have experience in engaging communities in the world of children's media? Do you have a passion for the role brands can play in the lives of families? Do you believe in the power of community to drive brand affinity? If you have community engagement experience and are looking for a new challenge, this could be the role for you!

Our creativity is inspired by different perspectives, so we strive for our culture to be one of belonging, where everyone feels welcome and where differences are celebrated. We want to work with a wide range of talent as we find new ways to tell our stories. That is where you come in. You don't have to come from a publishing background or have a degree to be considered - we want to hear from different voices and see fresh perspectives.

Puffin is one of the strongest global brands in the publishing world, creating stories that spark imaginations. Publishing stories for children aged 0-12, Puffin is home to famous authors, illustrators, and children's brands, including Diary of a Wimpy Kid, Jacqueline Wilson, Malorie Blackman, Tom Fletcher and The Very Hungry Caterpillar. Stories for every child, everywhere.

Key areas of responsibility include:

• Building engaged audiences through strong community management
• Identify and engage with influencers and micro influencers, building and driving relationships with like-minded individuals
• Maximising opportunities created by the wider Brand, PR and Marketing team to generate and repurpose engaging content for our social channels
• Gauging consumers' views of Puffin and plotting this sentiment over time, utilising reporting tools and feeding back to the rest of the Brand, Marketing, and PR team
• Social Customer Service: responding to consumer queries in a manner in line with the Puffin brand tone of voice and characteristics

Candidate profile:

• Proven audience-engagement experience through a minimum of 1-2 years of community management, or equivalent.
• Excellent communication and relationship building skills.
• Experience of managing multiple stakeholders and communicating strategies.

• Effective time and project management skills, including working across multiple projects
• An effective decision maker with a proactive approach and ability to lead by example.
• A strong understanding of how to engage family audiences.
• Broad market awareness within children's media, brand and within marketing.

Application instructions:

Please submit your CV and a Cover Letter telling us why you are the right person for the role by midnight on Sunday 28th April.

First round interviews will take place w/c 13th May, with an interview task.

What you can expect from us

Salary: £32,000 - £36,000 depending on how your skills and experience align to the role, plus bonus and benefits.

Competitive benefits package: Our people are the heart of our business, and we work hard to support a culture of responsibility and recognition.

Our benefits include:

• Financial - discounted shopping, season ticket loan, rental deposit loan

• Wellbeing - healthcare cash plan, employee assistance, gym loan
• Lifestyle - taste card, tech scheme, free and discounted books

For our full benefits list please visit: https://www.penguinrandomhousecareers.co.uk/what-we-offer/

Hybrid working: We're experimenting with a hybrid way of working that suits the needs of each team. While our offices across the UK are places to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. This role is based in our Embassy Gardens office in Nine Elms (SW11 7BW), London. We're currently three days in the office, and two days remote working, and we are happy to answer questions about this at interview stage.

About Penguin: We're the UK's largest publisher; made up of some 2,000 people and publishing over 1,500 books each year. Our doors are open to all kinds of talent. In a constantly evolving industry, we work hard to stretch the definition of the word publisher. Here, you'll work with a breadth of talent who all play their part to make each of our books a success. Together, we make books for everyone because a book can change anyone.

The recruitment process: You can read about our recruitment process at https://www.penguinrandomhousecareers.co.uk/how-we-hire/

As a Disability Confident Committed organisation, we offer interviews to candidates with a disability who meet the essential criteria for the role, and opt-in on their application form. There may be times when the volume of applications means we cannot take all eligible candidates to interview.

We encourage you to tell us about any reasonable adjustments you may need by emailing PRHCareersUK@penguinrandomhouse.co.uk. Remember, you only need to share what you are comfortable to for us to support your request.

Please note, we are not able to accept agency CVs for this role. Any CVs sent speculatively will not be eligible for a fee.

Company: Penguin Books Limited

Country: United Kingdom

State/Region: London

City: London

Postal Code: SW11 7BW

Job ID: 269764

Date: 12 Apr 2024

Location: