Propositions Manager

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Propositions Manager

Application Deadline: 12 January 2025

Department: Product & Propositions

Employment Type: Permanent - Full Time

Location: Chippenham, Wiltshire

Reporting To: Donna Slater

Compensation: GBP 45,000 - GBP 60,000 / year

Description

No day will be the same - here are some of the highlights

Good Energy is continuing its progression towards becoming an Energy Services provider supporting businesses and consumers on their journey to Net Zero through a 'whole home' and whole business' approach. As we continue to grow, we're looking for an experienced Proposition Development Manager to play a key role in shaping and delivering impactful energy solutions that drive real customer value and business growth.

We're seeking a dynamic and customer-centric individual who will lead the development of new propositions from initial concept through to successful implementation and performance management. In this role, you'll manage cross-functional teams, collaborate with delivery partners, and ensure our propositions align with our strategic objectives. Your expertise in project management and proven track record in developing customer-driven solutions will help us achieve our vision of a Net Zero future.

Key Responsibilities:

• Strategic alignment: Ensure all proposition development is aligned with Good Energy's vision, strategic objectives, and market positioning.
• Market Insight: Stay abreast of energy market trends, including Supply, Export, Flexibility, and Energy Services, and use this knowledge to inform proposition development. As well as having a clear understanding of Good Energy's market position, constraints and opportunities.
• Lifecycle management: Oversee propositions throughout the entire product development lifecycle.
• Go-to-market leadership: Develop and manage the launch of propositions, working to ensure successful customer adoption, delivering expected customer outcomes and financial returns.
• Stakeholder communication: Provide clear and timely updates on proposition performance to key stakeholders.
• Clear requirement management: Ensure that requirements are clearly defined and communicated to assigned owners.
• Risk & performance management: Maintain a record of risks, assumptions, issues, and dependencies, and ensure measurable success criteria are defined post-launch.
• Team leadership: Lead and motivate project teams, fostering an environment of collaboration, engagement, and high performance.
• Continuous Improvement: Use customer insights and data to iterate and improve propositions, ensuring they evolve to meet market needs and customer expectations.

Ways of Working:

• Customer-centric approach: Lead customer workshops and conduct interviews to identify and address customer needs effectively. Utilising this to form and test key hypotheses with customers to validate proposition and market fit are correct.
• Cross-functional collaboration: Work closely with teams to enhance customer personas based on ongoing research and insights.
• Proposition Innovation: Leverage proposition frameworks to identify opportunities and create multi-product solutions across supply, export, and services.
• Iterative testing: Adopt a test-and-learn approach to minimise risk and maximize proposition success.
• Data-driven decision making: Use both qualitative and quantitative insights to inform decisions, ensuring propositions align with customer expectations and market needs.
• Agility & flexibility: Be prepared to pivot or discontinue propositions if they do not meet success criteria, maintaining a positive, solutions-focused mindset.

What you'll need to succeed

We're looking for a proactive and results-driven individual with a strong background in the UK energy and energy services market. You'll have the skills to manage complex projects, communicate effectively with diverse stakeholders, and drive business cases with a commercial and strategic focus. If you thrive in a collaborative environment and are passionate about shaping the future of energy services, you'll fit right in.

Essentials:

• In-depth understanding and hands-on experience in the UK energy and/or energy services market (e.g. Solar, Battery, Heat Pump installation).
• Excellent communication skills, with the ability to engage and influence a broad range of stakeholders.
• Proven experience in project management (Microsoft Project or equivalent).
• Strong organisational skills, able to set priorities and manage workload effectively.
• Experience managing and reporting on data sets to inform decision-making.
• Ability to collaborate effectively across multi-disciplinary teams.
• Experience in business case development with a focus on commercial and strategic objectives.

Desirables:

• Knowledge of demand flexibility services and how they complement energy supply and services offerings.

We have permanent and a 12 month fixed term opportunity available for this role.

Benefits you can rely on

Great allowances for hybrid working:
GBP 500 work from home allowance - an annual allowance paid monthly alongside your salary to support with working from home costs.
GBP 500 travel allowance - an annual allowance paid monthly alongside your salary to support with travelling to work costs.

GBP 500 annual development allowance: to spend on your chosen development area, whether that's in your current role, or future roles.

15% annual bonus: company-wide bonus scheme designed to reward collective teamwork and delivery of results across the whole business.

Holiday: 25 days annual leave, a day off for your birthday, additional days leave for long service, plus bank holidays. You'll also have the option to buy additional leave, allowing for a better work-life balance.

Ethical Pension with Aviva: Good Energy offers an ethical pension plan provided by Aviva, with employer-matched contributions up to 7.5% of your base salary.

See more of our benefits here