Property Manager - Richmond & Kingston Borough

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We are looking for fantastic customer service focused people to train up into property managers to join us and act as an ambassador for the company. Supporting our Lettings business as part of the Tenancy and Property Management Teams, providing consistently excellent service, to drive the growth and retention of Landlords and our Lettings portfolio.

Hours: Monday-Friday 8.30am-5.30pm

Experience: Entry level, with a customer service background desired!

Key Responsibilities:

• Work closely with your Property Management team ensuring all properties are legal, safe and ready for occupation
• Deliver a five-star service to our landlords and tenants through the life cycle of a fully managed property including
• Carry out Pre-Tenancy Inspections
• Undertake administrative tasks, keeping records and logs up to date
• Develop strong, long-term relationships with our Landlords and Tenants, ensuring we retain and develop all possible business opportunities
• Checking works are completed and keeping all parties updated
• Helping at the end of tenancies including communication relating to deposit returns
• Resolving issues quickly and efficiently
• Understands the importance of improving the quality of our portfolio by actively promoting our refurbishments team
• Remain up to date with relevant legislation
• Attending regular morning meetings with relevant Lettings teams in their offices, ensuring excellent communication between teams

Requirements & Skills:

• Strong negotiator with excellent communication skills
• Previous property management experience essential
• Able to deliver excellent customer service experience
• Strong attention to detail
• Persistent and tenacious
• Team player
• Natural ability to trouble shoot with a keen desire to succeed
• Ability to cope well under pressure

Why pick us?

95% of our Managers & Directors started their career with us at entry level. We offer genuine progression, fast tracking our people into management roles.

We're proud to say we are London's only major firm of Residential Chartered Surveyors and the only Estate Agent in the UK able to provide both Government and industry specific professional qualifications, demonstrating our commitment to professionalism within our industry and attracting, developing and retaining the best talent!

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