Property Manager (MAT Cover)

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We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities.

We are in an exciting period of growth and have risen to 200th in the FT1000 Fastest Growing Companies in Europe! Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference.

We are a team that is absolutely committed to innovate, excel and be dependable in all that we do.

Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business.

Property Manager

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

We are seeking a Property Manager to work as part of a team that arranges placements from over 100 Local Authority Partners across self-contained and HMO properties. You will be liaising with our office team and be responsible for ensuring the reservations operate as smoothly and effectively as possible. If you're a proactive and ambitious Property Manager looking to use your experience and support vulnerable people, this could be the role for you!

What you'll be doing

Property Operations

• Conducting check out reports and collecting the keys once a tenant vacates a property.
• Conducting periodic property inspections, reporting any issues back to the head office.
• Ability to deal with complex and vulnerable clientele.
• Lone working role with a flexible approach is a must together with a love of driving.
• Allowing access for contractors and councils.
• Recording meter readings and facilitating meter top ups.
• Ability to follow daily instruction from the office in order to meet deadlines.
• Completing Fire Risk Assessments.

Stakeholder Management & Partnerships

• Build and maintain strong relationships to ensure service quality and repeat bookings.
• Identify opportunities to improve services and expand partnerships.
• Manage resident relationships to ensure high satisfaction.
• Provide regular updates and report to the office on property performance, risks and opportunities.
• Revenue & Business Performance
• Maximise revenue through providing an efficient move in process.

Strategic Contribution

• Collaborate with cross-functional teams to ensure seamless service delivery.
• Play a key role in THN's strategy to grow to 10,000 units by 2029.

What you'll receive

• Salary - £28,000
• 23 days of annual leave
• Blue Light Card
• Referral programme - £500 for a successful referral!

We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024>29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind.

The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce.

We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents.

All job offers are subject to a DBS check (level to be advised through the hiring process) and references.