Property Manager

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A great and rare opportunity has arisen for an experienced Manager, to join our established residential lettings team in Northampton, leading our Property Management department.

Our property management department plays a pivotal role in ensuring that our landlord and tenant customers receive the high-quality service they deserve, throughout their time with us.

The role of a Property Management Team Manager will include duties such as:

• Leading a team of approximately 8 colleagues
• Overseeing the Property Management team to ensure productivity, efficiency, and customer retention
• Creating a team environment that is fun and productive where colleagues support each other to achieve individual, team and company goals
• Leading and motivating the team to deliver excellent customer service
• Overseeing maintenance works, end of tenancy deposits, safety certification and compliance
• Having a sound knowledge of housing legislation and regulations to assist your team
• Overseeing training, development, coaching and performance management of your team to get great results
• Monitoring and managing Key Performance Indicators (KPIs)
• Working closely with the senior management team to ensure company objectives are hit

What skills and experience are we looking for:

• Minimum of 5 years' experience within the property industry
• Must have knowledge of residential lettings or similar
• Dynamic team player and motivational manager
• Experienced in managing and leading people, and getting great results via managing performance
• Naturally resilient, driven and customer-centric with a can-do attitude
• Proven track record of delivering great customer service
• An articulate communicator with ability to create colleague and customer relationships
• Thorough understanding of lettings industry legislation
• Full driving licence

What you get in return for a career as a Property Management Team Manager:

• Salary - Good Basic salary, plus quarterly bonus scheme
• Days & Hours - Mon - Fri, 8:45am - 5:30pm
• 23 days annual leave increasing with length of service
• Pension scheme
• Full training, strong support network and guidance
• Excellent career progression opportunities throughout the business
• Outstanding discounts across retail, entertainment, travel and health
• Wellness benefits, we are part of the wellness charity - MIND

Since 1973, Taylors success in helping people with their property needs means that we have expanded rapidly throughout the South and Midlands of the UK. With branches covering right across the region from Peterborough in the east to Cardiff in the west.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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