Digital & IT Senior Analyst

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Org Marketing Statement

This job resides within Digital Selling Application Portfolio, key focus areas being Lead demand generation, omnichannel campaign management, marketing automation, lead and opportunity management (CRM)

Position Summary

The Digital and IT Senior Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Collaborating with business experts and 3rd party IT vendors to deliver Sales & Marketing IT solutions and projects.

Responsibilities

• Co-leads complex and global Digital and IT projects delivering business results
• Collect Sales & Marketing needs from the business and translate them into capabilities, features, user stories including acceptance criteria and test scripts
• Performs system analysis, interprets data to identify gaps in technology and/or Sales & Mkt processes and makes recommendations within the IT and/or business function
• Assists in the development and implementation of new technologies including communication and reporting at every sprint cycle
• Provide recommendations to the management regarding conflicting priorities and complex integrations across platforms
• Conducts knowledge transfer and/or cross training with team members
• Encouraging team members to provide feedback on ideas that deliver quality solutions
• Perform testing sessions at the end of every sprint.
• Handle support tickets submitted by business users
• Ability to travel as needed
• Available to provide after-hours technical support if needed

Qualifications

• Bachelor's degree in computer science, information systems or business administration
• Sales and Marketing application experience in at least one of the following areas: CRM, campaign management, lead generation technology, Marketing automation, customer data management, CDP
• Experience with one of the following Sales & Marketing IT solutions is an advantage: Salesforce Sales cloud, Marketing cloud, Data cloud, Experience cloud, Workfront, Marketo, Eloqua
• Knowledge of Agile Methodology
• Business experience in Sales and/or Marketing is a plus
• Significant related IT experience
• Excellent written and verbal communication and collaboration skills
• Strong interpersonal skills, relates well with all levels of the organization
• Demonstrated leadership aptitude, learning agility, and adaptability

EMEA Business Descr

Parker Hannifin EMEA Sàrl ("PHEMEA"), based in Etoy, Switzerland, is the Principal Operating Company for Parker in the EMEA region. It is supported by a network of Parker Manufacturing Divisions and Sales Company Entities.

Equal Employment Opportunity

Parker is an equal opportunity employer and does not discriminate on grounds of age, race, religion, ethnic origin, sex, sexual orientation or disability in relation to recruitment and employment.

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