Property Management Manager
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Company Description
Location: Norwich, UK
Our client prides themselves on delivering exceptional customer service and fostering a positive and supportive work environment. As a dynamic and forward-thinking estate agency, they are dedicated to providing outstanding service to our clients while offering exciting career opportunities for all team members.
Job Description
Position Overview
Currently seeking a motivated and experienced Property Management Manager to join the team in Norwich. In this role, you will take on a hands-on managerial position within the Lettings team, overseeing and growing the portfolio.
Key Responsibilities:
- Lead the lettings team
- Monitor, assess, and coach individual team member performance
- Ensure compliance with the highest regulatory standards
- Conduct property inspections
- Manage tenancy extensions and renewals
- Coordinate maintenance and repair issues with contractors
- Handle deposit returns and rental arrears
- Process eviction requests
- Build and maintain strong relationships with landlords and tenants
- Manage complaints effectively
- Complete all check-in and check-out procedures, including full inventory reports
Qualifications
Required Skills and Qualifications:
- Full UK Driving Licence
- Minimum of 2 years experience as a Property Manager in residential lettings
- Ability to create a positive team spirit
- Strong knowledge of current residential lettings legislation
- Outstanding customer service skills
- Basic IT proficiency
Additional Information
Benefits:
- Competitive salary
- Regular bonuses and incentives
- Training and support
- Opportunities for career progression
- Positive and friendly work environment
- £££'s for successful employee referrals
Full time / on-site
If you are passionate about property management and possess the necessary skills and experience, we invite you to apply and take the next step in your career.