Property & Facilities Manager

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Property & Facilities Manager

Consultant

Reading

Hybrid

Full Time

Permanent

XPS Pensions Group is a multi-award winning and leading independent pensions consulting and administration business. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential.

Our Propery & Facilities business continues to grow and we are now looking for an Property & Facilities Manager to join our vibrant office with hybrid/ working. This is an exciting role and would most likely suit someone with previous experience in a property management and facilities maintenance role where they have gained knowledge and experience of managing a portfolio of commercial and/or residential properties, overseeing maintenance activities, and ensuring regulatory compliance.

XPS is the only UK pensions specialist listed on the London Stock Exchange Main Market and we have the scale and flexibility to think and act differently. We are a multi-award-winning Pensions Consultancy with over 1 million member pension schemes administered and 1800 staff in locations across the UK. We advise on all things workplace pensions related. We help trustees and employers run pension schemes for the benefit of both current and former employees and we support scheme members in a way that is relevant, innovative and easily digestible.

Our people drive our success and as an XPS employee you can bring your whole self to work - Everyone is treated equally and with respect. We will provide you with the support and training you need to grow and be at your very best. It's about inclusion and diversity, ensuring all our people feel included, that they belong to XPS and that they're happy. Above all, it's about ensuring everyone has a voice and feels valued. Because they are.

The Team

Our Facilities, Management and Procurement team are responsible for property strategy, office moves and refurbishment projects, management of the end-to-end procurement process and overseeing operational facilities management across all sites including H&S.

Learn more here: https://www.xpsgroup.com/what-we-do/

The Role

As a Property & Facilities Manager with XPS you will...

• Assist the Head of FMP with the development and maintenance of the Property strategy, preparing reports, surveys, data for ExCo meetings and ad hoc enquiries.
• Update Property Database for lease events, service charges. Archive weekly.
• Lead and manage the search and selection for new properties in conjunction with service providers and internal stakeholders.
• Lead and manage property transactions, capital projects (workplace fit outs etc.) and facilities projects in conjunction with office managers, internal stakeholders, and service providers.
• Completing VOA's, supporting service provider and finance with invoice queries related to business rates.
• Lead in the Procurement of suppliers and service providers for all property, capital projects and facilities requirements, working in conjunction with XPS Procurement.
• Act as joint H&S Manager for XPS ensuring XPS are compliant with applicable laws, regulations, polices, procedures and best practices.
• Provide oversight and support to office managers who will act as the local H&S SME for each location. Coordinate efforts and activities.
• Lead and manage Office Managers on operational and project matters.
• Assign work assignments and supervise the progress and completion of these tasks.
• Overall leadership and management of support services frameworks including travel, meetings and events, archiving, all in conjunction with office managers and other internal stakeholders.
• Leading, developing, and maintaining a high-quality integrated and efficient Support Services service with efficient and effective process. Consider and always promote ideas for improvement and efficiency and ensure said ideas are delivered.
• Lead the Office Manager network.
• Performance management for Lead Office Managers and ensuring that all Office Managers and their teams are incorporated into the XPS HR processes.
• Contribute to objective setting for FMP.
• Provide recruitment support for Office Managers. Continually challenge the FMP organisational construct to ensure it is both right-sized and future-proofed.
• Other duties

Your profile

• Proven track record of at least 5 years in property management and facilities management, preferably in a commercial real estate environment.
• Demonstrated experience in managing a portfolio of commercial and/or residential properties, overseeing maintenance activities, and ensuring regulatory compliance.
• Strong understanding of building systems, maintenance practices, and safety regulations.
• Proficiency in property management software and Microsoft Office suite.
• Excellent verbal and written communication skills, with the ability to effectively interact with tenants, vendors, and team members.
• Strong negotiation and conflict resolution abilities.
• Demonstrated leadership abilities, with experience in supervising and motivating teams.
• Proven ability to manage and prioritize multiple tasks and projects effectively.
• Strong organizational and problem-solving skills, with the ability to identify issues, develop solutions, and implement effective strategies.
• Commitment to providing exceptional customer service and fostering positive tenant relationships.
• Ability to address tenant inquiries, concerns, and complaints in a prompt and professional manner.
• Knowledge of relevant laws and regulations governing property management and facilities maintenance.
• Ability to ensure compliance with all applicable laws, regulations, and company policies.
• Ideally degree educated or certification in Property Management, Real Estate Management, Facility Management, Project Management or a related field.
• Familiarity with sustainability practices and energy efficiency initiatives in property and facilities would be advantageous.
• Experience in financial management, including budget preparation and expense forecasting would be desirable.
• Awareness of current trends and developments in the real estate industry, particularly as they relate to property management and facilities maintenance.

What we offer:
Find out more about Life at XPS Find out more about Our People Approach  
We offer an attractive reward package, including:

• Competitive salary
• Participation in a Discretionary Bonus Scheme
• 25 days holiday
• A set of core benefits including pension plan, life assurance, employee assistance programme, access to a qualified, practicing GP 24 hours a day, 365 days a year
• A comprehensive range of voluntary and flexible benefits to suit you and your lifestyle including holiday trading, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, critical illness cover, private medical cover for self and family, travel insurance and a broad range of discounts at hundreds of retailers.

What next:

If you feel XPS could be the next step on your career ladder, please apply directly via the links provided and we look forward to learning more about you. We will consider all applicants and respond swiftly.

XPS is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to support with your application. This may be extra time for assessments, pre-interview site visits, interview structure, or asking us about building accessibility. Whatever it may be, please get in touch with us to discuss how we can support you with your application.

If you do not feel ready to apply or still have questions, please email us by clicking here

The successful candidate will need to demonstrate the following requirements:

• Right to Work confirmation
• DBS Disclosure check
• Employment or educational references covering five years
• Satisfactory credit check

We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or secual orientation.

Please note we reserve the right to close our vacancies early and we only accept CVs direct from candidates or our preferred supplier list when specifically intructed to do so.