Property Compliance Manager

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Property Compliance Manager

Application Deadline: 27 August 2024

Department: Residential

Employment Type: Permanent - Full Time

Location: Truro

Reporting To: Francios Voges

Compensation: GBP 37,928 / year

Description

As the Property Compliance Manager, you will oversee the legal and regulatory compliance of an ever-expanding and diverse property portfolio. With supported accommodation, client drop-in centres, and office premises across the whole of Cornwall, the successful candidate will play a key role in ensuring that the people living in, working in or visiting our properties are kept safe.You will need to be well organised and have proven experience of property management, as well as a thorough understanding of health and safety and housing-related legislation and best practice. Reporting directly to the Director of Residential Services, you will oversee the effective management of risk across all St Petrocs property by ensuring regulatory certification is maintained, inspections are scheduled as required, and remedial works carried out as necessary. Working with a list of approved contractors, you will ensure that all such works are undertaken safely, cost-effectively, within agreed timescales, and to a satisfactory standard.

The successful candidate will work closely alongside our Property Maintenance and Repairs Manager, providing cover and support as required to ensure the effective delivery of all day-to-day repairs, routine maintenance, and planned refurbishments and improvements.

Interviews are expected to take place on Wednesday 4th September.Many of our staff work flexibly, including part-time. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking.

What you'll be doing.

1. Oversee all legal and regulatory compliance across the whole St Petrocs property portfolio.
2. Ensure all regulatory certification is maintained and securely documented (e.g. gas, hardwire, legionella, asbestos, fire alarm and lighting, PAT, etc.), ready for inspection as required.
3. Build close relationships with our landlords and ensure that any compliance works they are responsible for under the terms of the lease are carried out to a standard that we are happy with, or facilitate the works on their behalf.
4. Coordinate all works and inspections and facilitate access to properties for contractors and inspectors.
5. Contribute towards the budget setting process for planned compliance works, and ensure responsive works remain within budget.
6. Ensure all works are undertaken in a timely manner, with minimal impact on our ability to keep services open.
7. Carry out regular property inspections to ensure that all health and safety checks and fire safety drills have been completed and recorded by staff, and that the necessary standard of compliance is being maintained.
8. Promote a high standard of hygiene among all staff and residents and ensure controls are in place to reduce the risk of pests, damp, and mould, taking remedial action as required.
9. Review works to ensure they have been completed to a satisfactory standard prior to payment, and raise issues with contractors as necessary.
10. Use a database (InForm) to prioritise and schedule all jobs, and track their progress through to completion.
11. Remain informed of all relevant property management legislation (e.g. HMO standards, fire safety, etc.) and implement necessary changes to ensure compliance across the organisation.
12. Coordinate with the Finance department to approve invoices and ensure timely payment to contractors.
13. Assist with the collation of relevant documentation and evidence to support our external accreditations.
14. Prepare all property risk assessments and ensure corrective actions are taken where identified.
15. Ensure all non-conformances are escalated as necessary.
16. Review existing relevant policies and procedures and update where necessary to conform with legislation.
17. Stay informed of all ongoing maintenance repairs or refurbishments and assist the Property Maintenance & Repairs Manager to resolve any outstanding work where necessary.
18. Provide a monthly report of all outstanding works to the Director of Residential Services.
19. Work in other areas of the service as required.
20. Attend events as a positive ambassador for St Petrocs, promoting and raising awareness of its services and inspiring existing and potential supporters.
21. Carry out any other duties as reasonably requested.

Who we're looking for.

You'll share our core values: Honesty, Integrity, Equality & DignityYou should have proven experience of property management and maintenance, and knowledge of relevant Health & Safety and HMO legislation. You'll have strong organisational skills and be able to respond confidently to changing priorities.

Importantly, we're looking for someone who passionately believes in our mission of ending homelessness. Homelessness is not an inevitability. It can be solved, and it can be prevented.

In addition to the criteria outlined below, this post is subject to successful completion of a Basic disclosure from the Disclosure and Barring Service.

Due to the nature of our work, you must also have a valid driving licence and access to a vehicle.

Essential Criteria

• Commitment to our services and the people we serve
• Strong organisational and time management skills, with an ability to balance a varied workload
• Excellent written and oral communication skills to communicate effectively with staff, landlords, contractors, and clients
• Ability to work well under pressure and adapt to changing priorities
• Able to follow processes and maintain high standards
• Energetic, creative and driven, with a proactive and positive approach

What it's like working with us.

We know that our staff are at their best when they feel supported, happy, and healthy - at work and at home. To that end, we're pleased to offer the following employee benefits:

Family

• 33 days annual leave a year, including bank holidays
• Enhanced maternity, partner, shared parental, and adoption pay
• Paid time off for neonatal care
• Paid time off for IVF treatment

Financial

• Competitive pension scheme
• Long-service awards
• Non-contributory life insurance (up to 3 x basic salary)
• Paid professional subscriptions (where relevant to role)

Wellbeing

• Enhanced sick pay scheme
• Employee assistance programme (EAP) including access to counselling services
• Free eye tests and free vaccinations